Remote Senior Account Manager

Jobgether; Remote; IDR 200.000.000 - 300.000.000; Full time

Job summary

A recruitment platform seeks a Remote Account Manager in Indonesia to enhance customer satisfaction and boost retention. You'll serve as the primary liaison, managing the full customer lifecycle while developing effective strategies. Ideal candidates should have over 5 years of experience in tech sales, demonstrate strong communication skills, and thrive in a fast-paced environment. The role offers flexible remote work and generous benefits including healthcare, unlimited PTO, and a commission structure.

Benefits

Base plus commission structure

Unlimited PTO

Life insurance

Healthcare insurance (partially covered)

Dental and vision coverage

401(k) contributions

Flexible schedule

Qualifications

• 5+ years of experience in a relevant sales role.
• Proficiency in Microsoft Office tools is essential.
• Experience with CRM systems for tracking results.

Responsibilities

• Serve as the primary point of contact between customers and internal teams.
• Own the full customer lifecycle, developing strategies for retention.
• Evaluate customer needs and recommend valuable upgrades.

Skills

Experience selling technology or software solutions

Proficiency with Microsoft Office tools

Strong written and verbal communication skills

Ability to thrive in fast-paced environments

Tools

CRM software

Job description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Remote Account Manager. In this role, you will play a vital part in driving customer satisfaction and retention. You’ll be focused on building strong relationships with clients, guiding them through the entire customer lifecycle. This is an opportunity to make a visible impact while working alongside a dedicated team. Enjoy the flexibility of remote work while contributing to meaningful projects that foster growth. We seek individuals who are motivated and ready to elevate their career in a stable and high-performance environment.

Accountabilities

• Serve as the primary point of contact between customers and internal teams
• Own the full customer lifecycle, developing and executing strategies to drive retention and growth
• Evaluate customer needs and recommend upgrades or additional services that add value
• Deliver results consistently in a fast-paced environment
• Align vision, value, and scope at both strategic and tactical levels

Requirements

• 5+ years of experience selling technology or software solutions
• Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Teams, Outlook)
• Experience working within a CRM to track and document resultsStrong written and verbal communication skills with a customer-first mindset
• Ability to thrive in fast-paced environments

Benefits

• Base plus commission structure
• Unlimited PTO
• Life insurance at no cost to employees
• Healthcare insurance (Premiums partially covered)
• Dental and vision coverage at no cost for employees and dependents
• Optional supplemental life insurance
• Health savings account and 401(k) contributions
• Hybrid/remote work options available
• Flexible schedule

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.