Remote Crypto Chat Support Specialist (Indonesian)

SupportYourApp; Remote; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading Support-as-a-Service company is seeking a Chat Support Consultant to provide remote customer support for crypto trading. This role requires a native Indonesian speaker with C1-level English and at least 6 months of live chat support experience. Candidates should have basic financial knowledge and an understanding of the crypto industry. The position offers flexible scheduling, fully remote cooperation, and compensation in USD, along with a focus on personal development and a trust-based culture.

Benefits

Flexible schedule

Fully remote cooperation

Inclusive international environment

Compensation in USD

Rewards for referring friends

Qualifications

• At least 6 months of live chat support experience, preferably in crypto or financial services.
• Strong analytical thinking and research skills.
• Personal computer with at least 8 GB RAM and stable internet.

Responsibilities

• Deliver high-quality customer support via live chat and email.
• Build strong and lasting customer relationships.
• Handle sensitive customer data with care and security.

Skills

Native Indonesian speaker

C1-level English skills

Live chat support experience

Basic financial knowledge

Crypto industry knowledge

Analytical thinking

CRM experience in Salesforce

Positive attitude

Tools

Salesforce

Job description

A leading Support-as-a-Service company is seeking a Chat Support Consultant to provide remote customer support for crypto trading. This role requires a native Indonesian speaker with C1-level English and at least 6 months of live chat support experience. Candidates should have basic financial knowledge and an understanding of the crypto industry. The position offers flexible scheduling, fully remote cooperation, and compensation in USD, along with a focus on personal development and a trust-based culture.