Remote Client Success Manager - Clinical Trials

Jobgether; Remote; IDR 100.000.000 - 200.000.000; Full time

Job summary

A recruitment company is seeking a Client Success Manager for a remote position in the clinical trial sector. This role focuses on enhancing client relationships, driving client experience, and managing account portfolios. Candidates should possess a bachelor's degree, with 3-7 years of relevant experience and outstanding communication skills. A strong organizational background and familiarity with oncology trial processes are advantageous. Join us to make a meaningful impact in healthcare while enjoying a flexible work environment with competitive benefits.

Benefits

Opportunity to work remotely from anywhere

Collaborative work environment

Professional development opportunities

Competitive compensation package

Flexible working hours

Qualifications

• 3–7 years of experience in Clinical Project Management, Clinical Research, or healthcare program management.
• Experience leading communication with external stakeholders.
• Familiarity with oncology trial processes and privacy regulations like HIPAA/GDPR is a plus.

Responsibilities

• Manage a portfolio of sponsor and client accounts.
• Drive responsiveness and service levels for sponsor requests.
• Translate sponsor goals into cross‑functional delivery plans.

Skills

Outstanding communication skills

Strong organizational skills

Fluent English

Education

Bachelor’s degree

Tools

CRM and productivity tools

Reporting software

Job description

A recruitment company is seeking a Client Success Manager for a remote position in the clinical trial sector. This role focuses on enhancing client relationships, driving client experience, and managing account portfolios. Candidates should possess a bachelor's degree, with 3-7 years of relevant experience and outstanding communication skills. A strong organizational background and familiarity with oncology trial processes are advantageous. Join us to make a meaningful impact in healthcare while enjoying a flexible work environment with competitive benefits.