Relationship Manager (Sumatra Selatan & Sumatra Utara)

PT Bank Danamon Indonesia Tbk; Sumatera Selatan; On-site; IDR 8.000.000 - 12.000.000; Full time

Job summary

A leading bank in Indonesia is seeking a Sales Officer to market savings products and manage existing customers. You will conduct market penetration, cross-sell banking products, and ensure excellent service to clients. Candidates should possess a Bachelor’s degree and at least 2 years of experience in sales, ideally within the banking sector, showcasing strong analytical and persuasive skills.

Qualifications

• Minimum 2 years experience as Sales Officer (Funding), preferably from banking industry.
• Strong initiative and target driven.

Responsibilities

• Conduct marketing activities to penetrate the market and identify customer needs.
• Cross sell products to clients.
• Manage customer accounts according to established standards.
• Provide services to customers according to applicable standards.
• Handle customer complaints in the unit/branch.

Skills

Analytical thinking

Persuasiveness

Sales skills

Education

Bachelor Degree from reputable university

Job description

JOB PURPOSE

Melaksanakan kegiatan pemasaran untuk produk simpanan dan jasa Bank kepada calon nasabah baru dan mengelola nasabah existing sesuai ketentuan yang berlaku.

Penempatan

Palembang, Jambi, Pekanbaru, Medan, Batam

RESPONSIBILITY

• Melaksanakan kegiatan pemasaran dengan melakukan penetrasi pasar dan mengidentifikasi kebutuhan nasabah dalam menawarkan produk simpanan dengan menerapkan prinsip KYC/APU PPT yang berlaku
• Melakukan cross selling produk kepada nasabah
• Mengelola account nasabah sesuai ketentuan standard yang telah ditetapkan
• Memberikan pelayanan kepada nasabah sesuai standar service yang berlaku
• Menerima dan menindaklanjuti pengaduan nasabah pada unit/branch sesuai dengan ketentuan yang berlaku

QUALIFICATION:

• Bachelor Degree from reputable university
• Has minimum 2 years experiences as Sales Officer (Funding), preferably from banking industry
• Has Passion and interest to selling various Bank’s products
• Has highly initiative, strong analytical thinking, good persuasiveness and resilient (target driven)