Quality Engineer

PT Mondelez Indonesia; Danauindah; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading snack company in Indonesia is looking for a Quality Management professional to oversee the site’s quality system. This role requires at least 2 years of experience in FMCG, strong communication skills, and a background in food technology. You will be responsible for managing the quality system, conducting internal audits, and leading the PDCA process. The ideal candidate is detail-oriented and capable of handling consumer complaints effectively.

Qualifications

• Minimum of 2 years of experience in Quality in FMCG.
• Good communication skills related to customer relations.
• Strong in Root Cause Analysis and understanding of improvement actions.
• Understanding of Quality System Management and Compliance.
• Understanding of RSPO requirement preferred.
• Fluent English.
• Integrated Lean Six Sigma or similar working methods.

Responsibilities

• Lead the PDCA process of the site quality management system.
• Support the site’s quality system including documentation and audits.
• Coordinate eQCMS bi-annual review and handle consumer complaints.
• Act as a key contact for food regulatory agency inspection.

Skills

Relevant experience in a laboratory

Teamwork

Flexibility and adaptability

Attention to detail

Effective communication

Project management

MS office applications

Education

Food Technology degree

Certified Halal & FSSC 22000

Tools

Excel

Power BI

Job description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You lead the plan-do-check-act (PDCA) process of the site quality management system and report results to the quality section manager.

How you will contribute

You will support elements of the site’s quality system, including internal documentation and change management control including quality policies amendments and registration of internal and external documentation, internal audits, effective PDCA cycles and CAPA system management and management review. In addition, you will coordinate the eQCMS bi-annual review, handle consumer complaints from start to finish, and serve as a key contact for food regulatory agency inspection and contacts management.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Relevant experience in a laboratory.
• Working efficiently on a team
• Flexibility and adaptability to meet customer/business requirements
• Attending to detail and following written instructions
• Communicating effectively, verbally and in writing
• Project management and working on multiple activities at the same time
• MS office applications

More about this role

What you need to know about this position:

What extra ingredients you will bring:

Education / Certifications:

• Food Technology degree would be preferred
• Certified Halal & FSSC 22000 would be preferred

Job specific requirements:

• Min. of 2 years of experience in Quality - FMCG background would be preferred
• Good communication skills related to customer relation & shopfloor discussion
• Strong in Root Cause Analysis, understanding current conditions, and craft improvement actions
• Data analytics (Excel, statistics, Power BI)
• Understanding of Quality System Management and Compliance
• Understanding of RSPO requirement would be preferred
• Fluent English
• Integrated Lean Six Sigma (IL6S) or similar way of working

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.