QA Manager (Tobacco - Batam Placement)

YSQ International Pte Ltd; Bukit Tempayan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A multinational tobacco company is seeking a QA Manager to oversee quality standards and manage a team. Responsibilities include developing quality policies, conducting audits, and ensuring compliance with global standards. The ideal candidate should be experienced in the cigarette industry with a strong background in statistics and problem-solving. Join a dynamic team committed to high-quality standards and innovation.

Qualifications

• Experience in the cigarette industry with knowledge from seed to smoke.
• Background in ISO systems and application of statistics.
• Ability to manage a team of 30–40 members.

Responsibilities

• Oversee quality of manufacturing policies and ensure customer satisfaction.
• Manage internal and external quality audits.
• Lead the development of the local quality strategy.

Skills

Critical thinking

Problem-solving skills

Leadership

Statistical application

Education

ISO training

Six Sigma certification

Job description

Overview

QA Manager will be the first full-time employee in the Quality department. As a result, you will initially be working directly alongside manufacturing personnel to introduce work instructions, provide training and support at every level of manufacturing. Active hands-on QA Manager who will spend time in Tobacco manufacturing to ensure quality is number one.

RESPONSIBILITIES

• Manage and oversee quality of Manufacturing policies, procedures and guidelines to ensure product produced attain a high degree of customer satisfaction
• Develop standardized production, quality and Customer service standards
• Identify potential risks before they become a problem, focussing on root cause analysis and Risk-Based Analysis
• Perform Internal and External Quality Audits and compile detailed report of findings
• Build a strong team through coaching, mentoring, specific training and performance evaluations
• Manage Quality KPIs (Visual Quality, Physical Quality, Complaints, Infestation Pest Management, Chemical & Sensory Quality) and propose recommendations for improvement
• Develop and implement QEHS Integrated management System and ensure alignment with global requirements
• Collaborate with cross-functional departments related to new Product launches, Set-up quality plan and specifications
• Developing Product Specs to adequately capture Customer Requirements and manufacturing capabilities
• Lead and coordinate the Quality Compliance and harmonization in the Testing Labs and Government Departments/Authorities supporting the development and manufacture of any new Product
• Able to manage a Team of Quality, Validation, Audit and Lab system support
• Ensure QA teamwork in a compliant manner and in accordance with GMPs and SOPs.
• Read and understand Standard Operation Procedures applicable to role.
• Budgeting Manpower, Equipment, Spare parts, consumables optimally.
• Provide motivational and effective leadership for team members.
• Organize training of QA team & Production Teams on Key Quality Concepts in accordance with GLP and SOPs
• Ensure CI Lab teamwork in a compliant manner and in accordance with GLP and SOPs.
• Ensure reliability of QA instrument
• Able to Support Product Development Team by conducting Trials, provide inputs from time to time to help freeze Product Specs
• To lead the development of the local quality strategy, to support and implement the Global strategy.
• To develop and implement: best practices, common platforms, sharing experience/knowledge with other functions and factories within Operations.
• Supervise, facilitate, and control the handling of customer/consumer complaints and Non-Conforming Products (NCP).
• To ensure the new products and processes qualification for new technologies, materials and equipment as per global standards
• Control & Supervise Factory wide Change Management actions

REQUIREMENTS

• It will be good to have someone from Cigarette Industry with basic knowledge of whole process from Seed to Smoke
• Must be knowledgeable at application of Statistics, Problem solving skills
• Must be trained on ISO systems
• Master in Problems solving tools, understanding of key concepts of Six Sigma / 8D /FMEA processes is added advantage
• Is a critical thinker who proactively works to improve the Quality systems of the company through Internal Audits, participation in Process Improvement programs, and interaction with key stakeholders to obtain constructive feedback
• Have Good Leadership & Experiences to Manage Team above 30–40-member crew.
• Understand Overall Process n Tobacco Industry, including Incoming NTM & Tobacco, Primary & Secondary Process, Primary & Secondary QA Process, CI Lab etc.
• Have Troubleshooting Capabilities to Solve Internal & External Issues with good Problem-solving capabilities and knowledge to drive Improvement actions, able to conduct audits
• Have Capability to Manage Internal & External Stakeholders.
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Quality Assurance Manager?
• How much notice are you required to give your current employer?
• How would you rate your English language skills?
• How many years' experience do you have as a Food Manufacturer?

About YSQ International

YSQ International Pte Ltd was incorporated in 2009 and commenced operations in Singapore with a core business focused in:

• Technological Investment
• Asset Management
• Wholesale & Distribution of Tobacco-related products

Since then, we have been committed to evolving into a multi-million, multinational company, creating more than ripples in the industry pond, by focusing on continual growth. Our obsession with delivering only the best stems from the demands of modern society, and through the years, we have evolved from a humble, self-run company to a multinational corporation with more than 1,500 global employees in our offices located around the world, as we continue to evolve and exceed expectations.

YSQ International is committed to continually providing the highest standards in quality and innovation in all it does. We are always looking for partnerships to expand on our products & services, so should you be interested in building a business partnership with us, we’d love to hear from you.