Product Associate

Solve Education! Foundation; Jawa Timur; On-site; IDR 8.000.000 - 9.000.000; Full time

Job summary

A leading educational organization in Indonesia is seeking a Product Associate to support the development and delivery of digital learning products. The role involves collaborating with cross-functional teams to gather user feedback, coordinate product tasks, and ensure successful execution throughout the product lifecycle. Ideal candidates should have strong analytical skills, a relevant bachelor's degree, and be comfortable working in a fast-paced, technology-driven environment, contributing to meaningful educational impact.

Qualifications

• Bachelor’s degree required in relevant fields.
• Strong analytical and research skills needed.
• Familiarity with agile or project management practices preferred.

Responsibilities

• Assist in user feedback and market analysis.
• Translate product requirements into documentation.
• Support the monitoring of product performance data.

Skills

Analytical skills

Research skills

Product management principles

UX concepts

Documentation skills

Data management (Excel, Google Sheets)

Communication skills

Organizational skills

Education

Bachelor’s degree in Business, Information Systems, Computer Science, Education

Tools

Jira

GitLab

Notion

Trello

Job description

The Product Associate supports the development, improvement, and delivery of Solve Education!’s digital learning products. This role works closely with the Product Manager and cross‑functional teams to translate user needs into actionable insights, coordinate product development activities, and ensure smooth execution across the product lifecycle.

The ideal candidate is detail‑oriented, analytical, eager to learn, and able to thrive in a fast‑paced, technology‑driven environment. This position is designed for individuals who want to grow their career in product management while contributing to meaningful educational impact.

Purpose of the Role

• Support the design, development, and optimization of Solve Education!’s products.
• Ensure accurate documentation, structured execution, and timely delivery of product tasks.
• Strengthen decision‑making processes through user insights, data, and cross‑team coordination.
• Contribute to continuous improvement in product quality, user experience, and operational efficiency.

Key Responsibilities

Product Research & Insights

• Assist in gathering and analysing user feedback, market trends, and competitor information.
• Conduct desk research to support product discovery and feature prioritisation.
• Help prepare user research materials (surveys, interview guides, usability tests).
• Summarise findings into clear reports for the Product Manager and relevant teams.

Product Development Support

• Translate product requirements into clear documentation such as user stories, acceptance criteria, and task descriptions.
• Manage and update product artefacts (roadmaps, backlogs, feature trackers, documentation).
• Coordinate with engineering and design teams to ensure timely delivery of assigned features.
• Participate in product testing, QA, and validation activities to ensure product quality.

Data & Impact Monitoring

• Support the collection and interpretation of product performance data.
• Generate routine product reports and highlight insights or potential issues.
• Track metrics related to user engagement, feature adoption, and impact outcomes.

Cross‑Functional Coordination

• Prepare materials for internal briefings, sprint meetings, demos, and partner updates.
• Ensure alignment between product, programs, engineering, and external partners.
• Assist in documenting decisions, meeting notes, risks, and follow‑up actions.

Process & Operational Support

• Support the implementation of agile product management practices.
• Maintain organisational standards for documentation, workflow, and communication.
• Identify process inefficiencies and recommend improvements.

Qualifications

Education

• Bachelor’s degree in Business, Information Systems, Computer Science, Education, or a related field.
• Experience (Preferred but Not Required)
• Experience supporting digital products, research projects, or technology‑driven initiatives.
• Exposure to agile or project management workflows.
• Internship or entry‑level experience in tech, edtech, or data‑driven environments.

Skills & Competencies

• Strong analytical and research skills.
• Basic understanding of product management principles and UX concepts.
• Ability to prepare clear documentation and structured reports.
• Familiar with productivity and project management tools (e.g., Jira, GitLab, Notion, Trello).
• Comfortable working with data (Excel, Google Sheets, or analytics dashboards).
• Strong communication and stakeholder coordination abilities.
• Highly organised, detail‑oriented, and able to follow through on tasks.

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