People Development Specialist

.; Kota Yogyakarta; On-site; IDR 399.733.000 - 599.601.000; Full time

Job summary

A leading tech company in Indonesia is seeking a passionate Learning and Development Specialist to enhance its employee growth initiatives. You will identify training needs, design effective programs, and oversee onboarding processes to align new hires with the company culture. Ideal candidates will hold a relevant Bachelor's degree and have 1-3 years of HR experience. Join our dynamic team and contribute to fostering a culture of learning and development that drives tangible results.

Qualifications

• 1-3 years of experience in learning & development or HR function.
• Passionate about employee growth and impact.
• Comfortable using data for program improvement.

Responsibilities

• Identify learning and development needs across teams.
• Design and manage training programs and workshops.
• Coordinate onboarding programs for new hires.
• Support career pathing and mentoring.
• Evaluate effectiveness of learning initiatives.

Skills

Communication skills

Facilitation skills

Data analysis

Creative learning methods

Education

Bachelor’s degree in Psychology, HR, Education or related fields

Job description

Qiscus is an Agentic Customer Engagement Platform that adapts intelligently to customer behavior, unifies conversations, and fits seamlessly into your systemsenabling personalization at scale and real business impact. As we continue to grow, we believe that investing in our people is just as important as building great products. That’s where People Development comes in. We are looking for someone who is passionate about learning, growth, and talent development to help us nurture Qiscus talents across all levels. If you’re enthusiastic about creating impactful development programs and want to grow in a tech-driven environment, we’d love to meet you!

What You Will Do:

• Identify learning and development needs across teams through surveys, performance data, and manager feedback.
• Design and manage training programs, workshops, and internal knowledge-sharing initiatives.
• Coordinate onboarding programs for new hires to ensure smooth adaptation to Qiscus culture and systems.
• Work with team leads to support career pathing, mentoring, and growth plans.
• Track and evaluate the effectiveness of learning initiatives using clear metrics and feedback loops.
• Maintain a knowledge hub for internal development resources and documentation.
• Collaborate with Employer Branding to highlight Qiscus’ growth culture and development journey.

What You Will Bring to the Role

• Bachelor’s degree in Psychology, HR, Education, Communications, or related fields.
• 1-3 years of experience in learning & development, people growth, or a similar HR function.
• Excellent communication and facilitation skills both written and verbal.
• Passionate about employee growth and eager to explore creative learning methods.
• Comfortable using data and feedback to iterate and improve development programs.