Outlet Supervisor: Lead Service & Profit

Hilton Worldwide, Inc.; Jawa; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading global hotel chain is seeking an Outlet Supervisor to oversee the service of food and beverages in their restaurant. The role involves managing team members, ensuring the highest standard of guest service, and maintaining budgetary controls. The ideal candidate will have 2-4 years in a managerial role within a 4 or 5-star hotel, possess strong leadership and communication skills, and be committed to providing exceptional service. This opportunity is based in Surabaya, Indonesia.

Qualifications

• 2-4 years in a managerial position in a 4/5-star hotel.
• Good English skills, both verbal and written.
• Flexible and responsive to changing requirements.
• Strong leadership and training skills.

Responsibilities

• Supervise food and beverage service in the restaurant.
• Ensure optimum service for guests.
• Maintain budgeted profit through cost and stock control.
• Promote Hilton services to guests.
• Train team members and provide feedback.

Skills

Leadership skills

Good communication

Customer service orientation

Team focus

Job description

A leading global hotel chain is seeking an Outlet Supervisor to oversee the service of food and beverages in their restaurant. The role involves managing team members, ensuring the highest standard of guest service, and maintaining budgetary controls. The ideal candidate will have 2-4 years in a managerial role within a 4 or 5-star hotel, possess strong leadership and communication skills, and be committed to providing exceptional service. This opportunity is based in Surabaya, Indonesia.