Operational Compliance & Data Monitoring Officer

PT Chateraise Gobel Indonesia; Jakarta Selatan; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading company in operational management is looking for an Operational Compliance & Data Monitoring Officer in South Jakarta. The ideal candidate will be responsible for extracting and analyzing operational data, ensuring compliance with SOPs, and providing detailed reports on store performance. A Diploma or Bachelor's degree in relevant fields along with 1-3 years of relevant experience is required. Candidates must possess strong data processing skills and attention to detail. Join us to help enhance operational effectiveness!

Qualifications

• Minimum 1–3 years of experience in Data monitoring, operational control, or compliance.
• Experience in handling daily operational data.
• Ability to extract insights from unstructured or inconsistent data.

Responsibilities

• Extract, process, and analyze store operational data.
• Monitor store KPI performance based on data.
• Analyze store compliance with operational SOPs.
• Monitor and manage issues reported by stores.
• Prepare periodic analytical reports for relevant teams.

Skills

Data processing

Data interpretation

Attention to detail

Analytical mindset

Education

Diploma (D3) or Bachelor’s Degree (S1) in relevant fields

Tools

Excel

Google Sheets

Talenta

Nimbly

Job description

Operational Compliance & Data Monitoring Officer

1. Operational Monitoring & Data Control

   Extract, process, and analyze store operational data from the Nimbly application. Ensure all stores complete Nimbly reports consistently, fully, and in accordance with company standards.

   Monitor store KPI performance based on Nimbly data and identify underperforming stores.

   Identify gaps, findings, and data anomalies in store operations.

2. Compliance & SOP Audit

   Analyze store compliance with operational SOPs based on Nimbly reports.

   Cross‑check operational discipline data against attendance data from Talenta.

   Identify inconsistencies between reported operational data and actual store conditions.

   Prepare summaries of findings and potential operational risks.

3. Issue Tracking & Reporting

   Monitor and manage issues reported by stores through the Nimbly application.

   Categorize issues by type (SOP, manpower, operations, discipline, etc.).

   Prepare periodic analytical reports for submission to the Data Analyst and related teams.

   Provide supporting data for internal audit and operational evaluations.

   Provide data support to the Data Analyst related to store operational data.

   Deliver data‑driven insights regarding recurring violations, non‑compliance trends, and operational risk areas.

   Support the development and improvement of monitoring and reporting systems to enhance effectiveness.

Job Requirements

Education & Experience

Minimum Diploma (D3) or Bachelor’s Degree (S1) in any major
(preferred: Statistics, Management, Information Systems, Accounting, or Operations).

1–3 years of experience in Data monitoring / operational control / Internal audit / compliance / quality control / Operational support / reporting.

Technical Skills

Strong ability to process and interpret data (Excel / Google Sheets is mandatory).

Accustomed to handling daily operational data.

Able to extract insights from unstructured or inconsistent data.

Experience using HRIS or operational applications (Talenta, Nimbly, etc.) is an advantage but not mandatory.

Personality & Mindset (Key Requirements)

Highly detail‑oriented and meticulous.

Possesses an auditor mindset: critical, analytical, and comfortable identifying discrepancies.

Firm with standards and not easily influenced by operational excuses.

Mentally resilient and consistent in control and monitoring responsibilities.

Location: South Jakarta, Jakarta, ID