Operation Assistant (F&B), Indonesia (12-Month Contract)

Symrise Asia Pacific Pte Ltd; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A global supplier in fragrance and flavorings is seeking an Operations Assistant in Jakarta Utara, Indonesia. The role involves supporting day-to-day operations by processing purchase orders and invoices accurately. Ideal candidates should hold a Bachelor’s Degree, have at least 1 year of experience in operational roles, and be familiar with SAP. Strong attention to detail and good communication skills are essential, as the position requires coordination with Finance and Customer Service teams. Join us to ensure smooth operations in a dynamic environment.

Qualifications

• Minimum 1 year of experience in an administrative, operations or order-processing role.
• Experience coordinating with Finance, Customer Service, and Logistics teams.
• Proficient in Microsoft Office applications.

Responsibilities

• Register items and maintain accurate records in SAP.
• Process Purchase Orders and verify pricing accuracy.
• Create invoices and manage delivery documentation.

Skills

Attention to detail

Data accuracy verification

Communication skills

Multi-tasking ability

SAP proficiency

Microsoft Office proficiency

Education

Bachelor’s Degree in Business Administration or related field

Tools

SAP

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Symrise is a global supplier of fragrances, flavourings, cosmetic active ingredients and functional ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, the pharmaceutical industry and producers of nutritional supplements and pet food. With sales of approximately €5.0 billion in the 2024 fiscal year, Symrise is a leading global provider headquartered in Holzminden, Germany, and represented in more than 100 locations across Europe, Africa, the Middle East, Asia, the United States and Latin America.

The Operations Assistant supports day‑to‑day operational and administrative activities by ensuring accurate processing of purchase orders, invoices, and delivery documentation. The role involves maintaining accurate records in SAP, verifying pricing and transaction details, coordinating closely with Finance and Customer Service teams, and supporting logistics and import‑related processes. The Operations Assistant plays a key role in ensuring smooth order processing, timely invoicing, and compliance with internal and customer requirements.

Responsibilities

• Register items and maintain accurate records in the system.
• Print and process Purchase Orders (PO).
• Verify pricing accuracy in SAP against Purchase Orders.
• Create invoices and Post Goods Issue (PGI) in SAP.
• Coordinate with Finance when invoice dates do not align with SAP arrival dates.
• Upload invoices to customer portals/websites as required.
• Request customer Goods Receipt (GR) confirmation and follow up with Customer Service Team.
• Register vehicles and drives and process advance requests.
• Follow up on unreturned Delivery Orders (DO) with Customer Service Team.
• Create insurance documentation for imports and prepare invoice reports.

Ideal Candidate

• Bachelor’s Degree in Business Administration, Supply Chain, Operations or related field.
• Minimum 1 year of experience in an administrative, operations or order‑processing role.
• Familiarity with SAP or similar ERP systems, experience with invoicing.
• Strong attention to detail with the ability to verify data accuracy (pricing, invoices, documentation).
• Experience coordinating with Finance, Customer Service and Logistics teams.
• Ability to manage multiple tasks and follow up on outstanding items in a timely manner.
• Proficient in Microsoft Office applications (Excel, Word, Outlook).
• Good communication skills and ability to work with internal stakeholders.
• Organized, responsible and able to work independently with minimal supervision.