Mandarin Translator (Collection Assistant Manager)

PT. BERKAH GIAT JAYA; Tangerang; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading financial services company is seeking a Finance Account Receivable Supervisor fluent in English and Mandarin. The role involves assisting the Collection Manager, managing the Collection Team Leader, and overseeing collection agents. Candidates should have at least a Bachelor's degree and 1 year of relevant experience, preferably in banking or financial services. Strong management experience is a plus. This position is located in Cikarang, West Java, Indonesia.

Qualifications

• Candidate must possess at least a Bachelor's Degree in any field.
• Able to speak Mandarin; having studied abroad background preferred.
• At least 1 year of working experience in the related field is required for this position.
• Preferably staff (non-management & non-supervisor) specialized in banking/financial services or equivalent.
• Having plenty of management experience, preferable in financial industry management and collection management experience.

Responsibilities

• Assist the Collection Manager in managing the collection site.
• Manage, assist, and guide the daily work of the Collection Team Leader.
• Follow up on the entire process of recruiting, interviewing, induction training, and performance training for Collection agents.

Skills

Fluency in English

Fluency in Mandarin

Management experience

Collection management

Education

Bachelor's Degree in any field

Job description

Candidate must possess at least a Bachelor's Degree in any field.

Required language(s): English, Mandarin.

Able to speak Mandarin; having studied abroad background preferred.

At least 1 year of working experience in the related field is required for this position.

Preferably staff (non‑management & non‑supervisor) specialized in banking/financial services or equivalent.

Having plenty of management experience, preferable in financial industry management and collection management experience.

Requirements

• Bachelor's Degree in any field.
• Fluency in English and Mandarin.
• Minimum 1 year of related work experience.
• Experience in banking/financial services or equivalent.
• Strong management and collection management background.

Responsibilities

• Assist the Collection Manager in managing the collection site and reporting directly to the Collection Manager.
• Manage, assist, and guide the daily work of the Collection Team Leader.
• Serve as a bridge between Collection agents and Trainers: follow up the entire process of recruiting, interviewing, induction training, and performance training for Collection agents, formulate and adjust processes based on actual situations, and propose reasonable suggestions promptly.

Finance Account Receivable Supervisor (English Speaker)

Cikarang, West Java, ID