Manager, Merchandise Sourcing (Product Development)

Gap Inc.; Indonesia; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading global retail company in Indonesia is seeking a Manager for Merchandise Sourcing. This role focuses on overseeing the product development pipeline, managing vendor relationships, and ensuring product excellence while adhering to quality, cost, and service standards. Candidates should possess strong knowledge in merchandise sourcing, effective communication skills, and experience in leading teams. This is a critical position for driving innovation and improving operational efficiency.

Qualifications

• Experience in sample development and production follow-up.
• Proven capability in understanding financial measurements and product development.
• Experience in planning and adapting to changes effectively.
• Ability to lead complex negotiations and find innovative solutions.
• Experience in leading teams and developing talent.
• Proven communication skills tailored to audience needs.

Responsibilities

• Manage the entire product development pipeline and ensure timely execution.
• Oversee cost management and vendor relationships to support product excellence.
• Monitor vendor performance and facilitate issue resolution with suppliers.
• Lead continuous improvement initiatives in product development programs.
• Train and coach the team to be customer-focused and innovative.

Skills

Merchandise Sourcing knowledge

Customer Impact & Business Acumen

Planning & Execution

Problem Solver & Drive Results

Talent Builder & Empowerment

Excellent Communicator

Job description

About the Role

The Manager, Merchandise Sourcing (Product Development) will be responsible and accountable for monitoring the entire product development pipeline from development through to order placement by driving product excellence in the delivery, quality, cost and service level agreement required of external and internal customers. S/he will also be responsible for product innovation and proposing cost saving opportunities that are aligned with sourcing and vendor strategies cascaded by Brand team. S/he will also be responsible for bringing in new vendors to support the delivery of our business strategy and growth plan.

What You'll Do

• Manages garment and product development processes in a timely manner

• Manages development sampling and initial costs

• Ensures product execution meets the design aesthetic as well as commercially acceptable quality standards

• Escalates product issues to the platform team

• Works with vendors/tech team to ensure VDA for lab dips and ensures VDA for fits/sampling changes

• Manage vendor relationship and new vendor on-boarding training

• Manages vendor loading in capacity process

• Monitors vendor performance and cost negotiation with vendors

• Manages and facilitates major claim settlement between customers and suppliers

• Executes the continuous improvement process for programs identified within his/her purview.

• Manages, trains & coaches the team to be customer-focused, innovative, fast and team-oriented in their work

Who You Are

• Merchandise Sourcing knowledge – Experience in sample development/production follow up and with direct factory production exposure; Good knowledge of construction and testing requirement

• Customer Impact & Business Acumen – proven capability in understanding financial measurements and implications to product development. Ability to understand the target customer and knowledge of product trends

• Planning & Execution – proven experience in plan, prioritize and adapt to change while achieving and maintaining results for multiple projects

• Problem Solver & Drive Results - can see a problem from multiple angles and provide viable, innovative options for resolution; successfully lead complex negotiations

• Talent Builder & Empowerment – experience in leading teams and developing talent

• Excellent Communicator - proven capability to communicate and present effectively in adaption to the audience needs.