Manager - Live Commerce Sales & Operations

aCommerce; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading e-commerce enabler in Indonesia is seeking a Sales & Operations - Live Commerce professional to drive sales through platforms like TikTok. Responsibilities include optimizing live commerce operations and ensuring seamless event execution. Ideal candidates will have 2-3 years of relevant experience in live streaming operations and a strong background in digital marketing. Join a dynamic team dedicated to innovation and success.

Qualifications

• 2-3 years relevant experience in live streaming operations or related fields.
• Proven track record in developing sales strategies for live commerce.
• Strong collaboration skills to work with various teams.

Responsibilities

• Drive sales through live commerce channels like TikTok.
• Ensure smooth execution of live commerce events.
• Optimize live commerce operations through effective sales strategies.

Skills

Live streaming operations

Sales strategies

Collaboration with cross-functional teams

Digital marketing

Experience with live commerce platforms

Job description

Job Overview

As a Sales & Operations - Live Commerce, you will play a pivotal role in the success of our live commerce platform. You will be responsible for both driving sales through live commerce channels such as TikTok and other channels, optimizing our live commerce operations, including sales strategies, planning, and partner management. You will play a critical role in expanding our market presence and ensuring the success of our live commerce E2E solution.

Key Responsibilities

• Driving Sales: Utilize live commerce channels (e.g., TikTok and others) to actively generate and boost sales, also gathered new clients.
• Streamlined Execution: Ensure flawless execution of live stream commerce events; coordinate with cross-functional teams (Operation/Store Ops/Brand team/CS and Partners) to ensure smooth & seamless execution of live commerce events.
• Holistic Approach: Employ a unique blend of sales expertise, operational management skills, and a deep passion for enriching live shopping experiences.
• Optimizing Operations: Lead efforts to optimize live commerce solution:
  • Develop and implement effective sales strategies.
  • Manage and collaborate with both internal teams and external partners (Agency).
• Market Expansion: Play a pivotal role in expanding our market presence within the live commerce industry. Contribute to achieving the overarching success of our live commerce solution.

Requirements

• Willing to be based in Bekasi.
• 2-3 years experience relevant work experience in end-to-end live streaming operations, event and content production, broadcasting, advertisement, or related field.
• Proven experience in live commerce, e-commerce, or digital marketing, with a track record of successful sales generation through live streaming channels.
• Proven experience in developing and implementing effective sales strategies specific to the live commerce industry.
• Familiarity with various live streaming platforms and understanding how to leverage them for sales and engagement.
• Experience in operational management to ensure the smooth execution of live commerce events.
• Strong collaboration and management skills to coordinate with cross-functional teams, including operations, store operations, brand teams, customer service, and external partners (e.g., agencies).
• Familiarity with the technology and tools necessary for live streaming and e-commerce, including analytics and data-driven decision making.
• Experience in creative industry (e.g., marketing agency, TV channel) would be beneficial.

About aCommerce

aCommerce is the leading ecommerce enabler and e-distributor in Southeast Asia, delivering retail solutions for global brands such as L’Oreal, Samsung, and Unilever. Founded in May 2013, aCommerce has over 700 staff across offices and fulfillment centres in Singapore, Thailand, Malaysia, Indonesia and the Philippines. The company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics. The aTeam is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join.