Lowongan Kerja Operation Strategist Specialist Insurance Cermati Com Jakarta

Cermati Fintech Group; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

Perusahaan fintech terkemuka di Jakarta mencari Operation Strategist Specialist. Posisi ini menawarkan kesempatan untuk menganalisis dan meningkatkan proses bisnis terutama dalam layanan pasca penjualan. Kandidat yang ideal memiliki 2-3 tahun pengalaman dalam perbaikan proses bisnis di industri keuangan dan keterampilan analitis yang kuat. Harap kirimkan lamaran Anda sebelum lowongan ditutup.

Qualifications

• 2-3 years experience in Operation Excellence or Business Process Improvement in financial industry.
• Self-driven and critical mindset.
• Ability to identify root causes and solve problems.

Responsibilities

• Analyze ongoing business processes for optimal workflow.
• Develop and optimize core sales operational processes.
• Collaborate with multiple stakeholders for improvement initiatives.
• Ensure business processes are accurate and timely.

Skills

Analytical skills

Attention to details

Strong verbal and written communication

Ability to multitask

Collaborative skills

Education

Industrial engineering degree or similar

Tools

Microsoft Excel

SQL or similar language

Job description

Lowongan Kerja Operation Strategist Specialist - Insurance

Lowongan kerja tersedia di Jakarta. Posisi mulai Januari 2026.

Job Description

• Analyze ongoing and upcoming business process with regard to after sales services (claims & others) and ensure optimal workflow
• Identify, develop, evaluate, and optimize organization’s core sales operational processes (target setting, incentive scheme design and implementation, reporting, setting metrics & SLA on claims and customer service functions)
• Work closely with operations manager or stakeholders in Business / Claims / Finance / Others to drive and monitor new improvement initiatives
• Ensure routine business processes are completed on time and accurate (serves as backup PIC in case needed)
• Report to VP of Insurance to deliver action items for further improvements

Qualifications

• At least 2-3 years working experience in Operation Excellence or Business Process Improvement, especially in relation to financial industry
• Attention to details, critical mindset and self driven to get things done
• Strong analytical skills, ability to identify root causes and sequentially take steps to solve problems
• Ability to multitask and deliver initiatives in a fast-paced environment
• Strong verbal and written communication skill
• Able to collaborate effectively with multiple stakeholders
• Highly proficient in Microsoft Office tools such as Excel for Data Analysis and visualization
• Nice to have:
  • Working experience in managing large scale operation projects in fintech / same industry
  • Working experience as a business consultant in related field in Insurance / Banking / Financial industry
  • Experience in managing and executing on complex projects with multiple stakeholders
  • Industrial engineering degree or similar
  • Experience in using SQL / similar language

Hanya calon karyawan yang memenuhi ketentuan di atas yang akan dipanggil untuk melakukan tes selanjutnya. Silakan kirimkan lamaran sebelum lowongan ditutup.

Untuk melamar, klik tombol "Kirim Lamaran" di bawah ini.