Learning and Development - HR People Management

Shopee; Jakarta Utara; On-site; IDR 10.000.000 - 15.000.000; Full time

Job summary

A leading e-commerce platform in Jakarta Utara is seeking a Learning & Development Analyst to support training initiatives across departments. The ideal candidate will have a Bachelor's degree in Human Resources and 2-3 years of experience in a similar role. Responsibilities include acting as the main point of contact for learning inquiries, conducting learning needs analysis, and coordinating training programs. Proficiency in Google Workspace and Microsoft Office is essential, along with strong communication and time management skills.

Qualifications

• Minimum 2-3 years experience as Learning & Development Analyst.
• Basic experience in design and data analysis is a plus.
• Ability to deliver work on time.

Responsibilities

• Act as main point of contact for all learning enquiries.
• Support in Learning Needs Analysis and training content customisation.
• Establish communication channels with HR and management.

Skills

Strong time management skills

Detail-oriented

Good communication skills

Interpersonal skills

Fast learner

Education

Bachelor's degree in Human Resources or related field

Tools

Google Workspace

Microsoft Excel

Microsoft PowerPoint

Job description

Job Description

• Act as Learning & Development (L&D) main point of contact for all learning enquiries and learning updates for their respective Departments. Any learning needs, requests, and liaison will come through the LBP
• Support in the full cycle of Learning Needs Analysis (LNA) and training content customisation for Department-specific training
• Establish clear and regular communication channels with Department HRBPs, Leads, Managers, and Heads to support any pain points and needs that may arise
• Keep track of any learning-related issues or pain points, while providing relevant recommendations and coordinating the end-to-end implementation of the proposed programs/trainings/e-learnings
• Work together with the L&D Programs, L&D Trainers, and L&D Virtual E-Learning teams to design and develop programs that fulfil the needs of their respective departments
• Liaise with content specialist/subject matter experts to provide support in learning design and facilitate delivery and evaluation of training
• Oversee and manage the end-to-end coordination of Department specific L&D programs and training, liaising with both internal and external stakeholders
• Conduct research, data analysis and/or prepare reports (e.g. training effectiveness, impact)
• Present reports and updates to stakeholders, such as Department HRBPs, Leads, Managers, and Heads

Requirements

• Minimum Bachelor holder in Human Resources or related field
• At least 2 - 3years experience as Learning & Development Analyst
• Basic experience in design and data analysis is a plus
• Fast-learner with strong time management skills to deliver work on time
• Detail-oriented and well-organized in a fast-paced environment
• Good communication and interpersonal skills
• Known for a can-do spirit
• Comfortable working independently and in a team
• Proficient in Google and Microsoft Office products such as Excel and PowerPoint