Learning and Development Manager F&B - Andaz Bali

Hyatt Hotels Corporation; Provinsi Bali; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading global hospitality company is seeking a Learning and Development Manager – F&B at Andaz Bali. This role involves designing and overseeing training programs specifically for the Food & Beverage division, enhancing team skills and service excellence. Ideal candidates should have a minimum of 2 years of experience in L&D within F&B in a luxury resort setting. Join us to provide guests with immersive village experiences.

Qualifications

• Minimum 2 years of experience in L&D within F&B or as Outlet Manager in a luxurious environment.
• Ability to design engaging F&B training content and modules.
• Familiarity with e-learning tools.

Responsibilities

• Design and implement training for the F&B division.
• Enhance skills and service excellence of F&B teams.

Skills

Training and development program design

Facilitation and presentation skills

Project management

Knowledge of F&B service standards

Coaching skills

Job description

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"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

Learning and Development Manager F&B - Andaz Bali

ID - Bali

Human Resources

Department Head/Manager

Full-time

Local

Summary

Andaz Bali, modeled after a modern Balinese village, invites guests to discover the fascinating old and new. The beachfront resort is carefully built around an existing mature landscape, lending it a homey and lush ambiance, much like Sanur itself.

We would like to invite you, to join us as Andaz Bali associates, In our journey to provide our guests with immersive Sanur village experiences. Our values – Empathy, Integrity, Respect, Inclusion, Experimental, and Wellbeing – are our guiding principles and shaped our culture.

As the Learning and Development Manager – F&B, you will be responsible for designing, implementing, and overseeing training and development programs specifically for the Food & Beverage division. This role focuses on enhancing the skills, knowledge, and service excellence of F&B teams to ensure alignment with brand standards, operational goals, and guest satisfaction.

Responsibilities

Design, implement, and oversee training and development programs for the F&B division to enhance skills, knowledge, and service excellence; ensure alignment with brand standards, operational goals, and guest satisfaction.

Qualifications

This position is only for Indonesian.

• Minimum 2 years of experience in L&D within F&B or Outlet Manager role in luxurious resort environment.
• Strong knowledge of F&B service standards, restaurant & bar operations, and guest dining experience.
• Excellent facilitation, presentation, and coaching skills.
• Ability to design engaging F&B training content and modules.
• Familiarity with e-learning tools and digital training platforms.
• Strong organizational and project management skills.

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