Key Account Manager Alfamart & Alfamidi

Reckitt Benckiser LLC; Pluit; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading consumer goods company seeks a Key Account Manager in Indonesia to manage relationships with major national trade players. The role involves driving sales, developing strategic partnerships, and executing joint business plans. Ideal candidates will have a proven track record in FMCG and strong P&L management skills. This position offers benefits and recognizes performance, aiming to enrich the customer journey through effective collaboration and innovation.

Benefits

Parental benefits

Employee Assistance Program

Life insurance

Opportunity to participate in global share plans

Short-term incentives for outstanding results

Qualifications

• Proven track record in managing national account sales within FMCG.
• Strong commercial insight and P&L management capabilities.
• Genuine passion for customer service with collaborative relationship-building skills.
• Exceptional communication skills for consultative influencing.

Responsibilities

• Develop strategic relationships and craft joint business plans.
• Take ownership of the strategic plan, driving sales and profit management.
• Partner with marketing and category teams for shopper solutions.
• Lead negotiations and represent the company's interests.

Skills

Key Account Management

Ecommerce

Analysing sales data

Leadership skills

Consumer Insights

Shopper Insights

Category Analysis

Collaboration and partnership skills

Influencing

Consultative Selling

Customer strategy

Channel strategy

Sales strategy development

Perform product planning

Business acumen

Commercial acumen

Sales negotiation

P and L Management

Strategy Execution

Operational Excellence

Job description

About the role

Step into the role of Key Account Manager at Reckitt, where your mastery of relationship-building and strategic partnering with major national trade players will be fundamental in delivering health, hygiene, and nutrition products to consumers. In this dynamic position, you'll be at the forefront of crafting and realising joint business plans, balancing customer success with our own growth. Your dedication to enriching the customer journey and driving sales will see you thriving in a culture committed to commercial excellence and innovation.

Your responsibilities

• Develop robust, strategic relationships with key partners, crafting joint business plans that encompass range, pricing, and promotions.
• Take full ownership of the strategic plan for your account, driving sales and managing the profit and loss elements, aligning with the broader company goals.
• Partner with marketing and category teams to innovate shopper solutions and drive excellence in market execution.
• Lead forecast planning in unison with finance and supply teams to provide stellar customer service and financial consistency.
• Lead customer negotiations, representing Reckitt's commercial interests and value-based trading terms effectively.
• Work towards continuous enhancement of category management, improving efficiency and profitability.

The experience we're looking for

• Proven track record in managing national account sales within FMCG or related consumer-focused markets.
• Strong commercial insight, and astute P and L management with the capability to develop and execute strategic sales plans.
• Known for your strategic insight and a practical approach to problem-solving, you're ready to turn challenges into opportunities.
• Genuine passion for customer service, with the ability to build trusting, collaborative, and mutually beneficial relationships.
• Exceptional communication skills, with a consultative approach to influencing others using compelling facts and data.
• A diverse range of influencing styles and techniques at your disposal, with evidence of their effective application in past roles.

The skills for success

• Key Account Management
• Ecommerce
• Analysing sales data
• Leadership skills
• Consumer Insights
• Shopper Insights
• Category Analysis
• Collaboration and partnership skills
• Influencing
• Consultative Selling
• Customer strategy
• Channel strategy
• Sales strategy development
• Perform product planning
• Business acumen
• Commercial acumen
• Sales negotiation
• P and L Management
• Strategy Execution
• Operational Excellence

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don\'t always \'tick all the boxes\'. That\'s why we hire for potential as well as experience. Even if you don\'t meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.