JOB VACANCY – CUSTOMER RELATION

WQA ASIA PACIFIC; Jakarta Pusat; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading ISO Certification Body in Jakarta is seeking a qualified female candidate for a customer relation and marketing role. The successful applicant will provide full support to technical administration, manage strategic planning projects, and ensure high customer satisfaction. Candidates must have at least 2 years of experience, be fluent in English, and proficient in Microsoft Office. A background in marketing or communication is required. Join our team for an exciting career opportunity in a growing organization.

Qualifications

• Fluent in English and good communication skills.
• Minimum 2 years experiences in customer relation or marketing.
• Able to perform simple graphic design for advertising.

Responsibilities

• Provide full support to technical administration.
• Manage strategic planning projects to meet commercial objectives.
• Handle product knowledge & problem solving for customer satisfaction.

Skills

Communication skills

Problem-solving

Customer relation management

Basic graphic design

Education

D3/S1 in Marketing or Communication

Tools

Microsoft Office (Excel, Word)

Job description

Worldwide Quality Assurance – Asia Pacific (WQA-APAC) is a leading ISO Certification Body in Asia Pacific. We have head office in United Kingdom. www.wqa-apac.com

Due to our aggressive business expansion, we are looking for qualified & dynamic talents to join our success team for the following position at Jakarta Office.

Responsibilities

• Provide full support to technical administration
• To provide a high level of specialist support in Planning and Account Management to WQA’s existing clients and manage Strategic Planning projects to meet commercial objectives and maximize the overall service.
• Handling product knowledge & problem solving for customer satisfaction
• Respond to or redirect incoming miscellaneous queries by whatever appropriate means, liaising at all levels within office and customer business base

Requirements

• Female
• D3 / S1 major in Marketing or Communication.
• Having minimum 2 years experiences as customer relation or marketing
• Good communication skill, fluent in English and computer literacy.
• Advanced in using Microsoft Office (Excel, Word) and internet
• Having a blog, and social media accounts (value-added)
• Perform simple graphic design for advertising purposes and website promotion.

If you meet all of the requirements above, please send your full resume with current and expected salary and recent photograph to [e-mail]