IT Support & GA

PT Tunas Tuju Asa; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading educational institution in North Jakarta is seeking an IT Support & GA. In this full-time role, you will provide essential IT support and administrative assistance, ensuring the technology and operations of the school run smoothly. The ideal candidate possesses strong troubleshooting skills and at least 2 years in IT support. The position offers competitive compensation and benefits like BPJS Kesehatan, and opportunities for professional development, contributing to a balanced work-life environment.

Benefits

Competitive salary

BPJS Kesehatan

Professional development opportunities

Flexible work arrangements

Qualifications

• At least 2 years of experience in IT support or a similar role.
• Strong understanding of computer hardware, software, and networks.
• Ability to coordinate with external IT service providers.

Responsibilities

• Provide first-line IT support and troubleshooting.
• Assist with installation and configuration of IT systems.
• Perform general administrative tasks.

Skills

Troubleshooting and problem-solving skills

Communication skills

Organizational abilities

Multitasking abilities

Proficient in Indonesian and English

Education

Diploma or degree in Information Technology or a related field

Job description

About the role

Join the dynamic team at Kinderfield School Sunter as an IT Support & GA, providing crucial IT support and general administrative assistance. This full-time role based in North Jakarta, Jakarta Raya, is an integral part of the school IT and Administrative departments, ensuring the smooth running of the organisation's technology and business operations.

What you’ll be doing

• Providing first-line IT support and troubleshooting for all school hardware, software and network issues
• Assisting with the installation, configuration and maintenance of computer systems, peripherals and software
• Responding promptly to IT-related inquiries and requests from employees
• Coordinating with external IT service providers for more complex technical support
• Performing general administrative tasks such as filing, photocopying, data entry and other office duties
• Maintaining inventory and ordering of IT equipment and office supplies
• Ensuring the office environment is well-organised and presentable

What we’re looking for

• At least 2 years of experience in IT support or a similar role
• Strong troubleshooting and problem-solving skills
• Good understanding of computer hardware, software, networks and common IT applications
• Excellent communication and interpersonal skills to effectively assist staff
• Strong organisational and multitasking abilities
• Proficient in Indonesian and English
• Diploma or degree in Information Technology or a related field
• Able to join as soon as possible
• Preferably domiciled in North Jakarta or nearby areas

What we offer

At Kinderfield School Sunter, we are committed to providing a supportive and enriching work environment. In addition to a competitive salary, you will enjoy a range of benefits including BPJS Kesehatan, BPJS Ketenagakerjaan, and opportunities for professional development. We value work-life balance and offer flexible work arrangements to support your personal and career goals.

About us

Kinderfield Sunter is a nurturing and supportive school that helps children grow with confidence, character, and curiosity. As part of the Kinderfield–Highfield network, we provide a safe environment, dedicated educators, and a balanced curriculum that develops each child’s potential. We are committed to guiding students to become independent, responsible, and lifelong learners.