IT Operational Support

Wings Group Indonesia (Sayap Mas Utama); Jakarta Timur; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A prominent technology firm in Jakarta Timur is seeking an IT Support professional responsible for overseeing daily computer system performance and resolving user inquiries. The ideal candidate holds a Bachelor's degree in Computer Science and is familiar with PC hardware, networking, and has excellent communication skills. This role offers a dynamic work environment in Cakung East Jakarta.

Qualifications

• Minimal Bachelor degree in Computer Science or related departments with minimum GPA 3.00.
• Familiar with PC hardware, printer, scanner, peripheral equipment, mobile devices.
• Fundamental understanding of IT concepts regarding hardware and software.

Responsibilities

• Oversee the daily performance of computer systems and answer user inquiries.
• Set up equipment for employee use, ensuring proper installation.
• Perform minor repairs to hardware, software, or peripheral equipment.
• Manage projects related to new hardware and IT infrastructure installations.

Skills

PC hardware familiarity

Printer and scanner knowledge

Basic IT concepts

Client PC connectivity understanding

Basic LAN and WLAN knowledge

Excellent listening skills

Sociable and communicative

Education

Bachelor's degree in Computer Science or related field

Job description

Responsibilities

• IT Supports are responsible for overseeing the daily performance of computer systems and answer user inquiries regarding computer software or hardware operation to resolve problems.
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
• In Charge for projects related to new hardware and IT Infrastructure installations

Requirements

• Minimal Bachelor degree in Computer Science or related departments with minimum GPA 3.00 (on a scale of 4.00)
• Familiar with PC hardware, printer, scanner, peripheral equipment, mobile devices.
• Fundamental understanding of IT concepts regarding hardware and software, networking, data storage, data backups, and monitoring.
• Understand client pc connectivity - ethernet, TCP/IP, switch, router
• Knowledgeable in basic LAN and WLAN
• Excellent in listening skills, understand exactly what users require.
• Sociable, communicative, responsible, proactive, friendly, and having a good manner
• Willing to be placed in Cakung East Jakarta