IT Field Officer

PT Merdeka Tsingshan Indonesia; Sulawesi Tengah; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A technology firm in Sulawesi Tengah seeks an IT Field Officer to provide technical support across various sites. Responsibilities include network device installation, monitoring, and troubleshooting communication systems. The ideal candidate has a degree in Telecommunications and at least 3 years of related experience, particularly in VHF Radio Systems. This role offers an excellent work-life balance and opportunities for professional growth.

Benefits

FIFO transportation

Professional development opportunities

On-site recreational facilities

Qualifications

• At least 3 years of experience with VHF Radio Systems.
• Strong understanding of RF fundamentals.
• Knowledge of ICT Network devices including IP Phone and CCTV.

Responsibilities

• Install and configure network devices and communication infrastructure.
• Perform daily monitoring of network performance.
• Troubleshoot communication equipment and maintain systems.

Skills

Experience with VHF Radio Systems

Network configuration and installation

Troubleshooting IT equipment

Team collaboration

Education

Diploma or Bachelor's degree in Telecommunication

Tools

Cisco equipment

Fiber Optic tools

Job description

Overview

As the IT Field Officer at PT Merdeka Tsingshan Indonesia, you'll be responsible for delivering direct technical support to users at various work sites. Ensure the IT Infrastructure and Communication is both available and reliable. Maintain the VHF Radio Equipment, Networking and General IT Infrastructure. Ensuring uninterrupted voice and data communication across our operations.

Responsibilities

• Perform installation, configuration and implementation network devices, IT communication and infrastructure.
• Perform daily network monitoring, security, reliability, availability and improve performance of network and communication devices.
• Troubleshoot and repair Radio and its related equipment. Monitor and ensure the optimal performance of Communication Systems. Coordinate frequency management and licensing in compliance with Government Regulation.
• Train staff on proper use and care of communication equipment, provide support, installation and maintain for IT Infrastructure devices i.e. Switch, Access Point, IP Phone, CCTV, MATV, Access Control, Fiber Optic, etc.
• Work at height on Communication Tower and pulling Fiber Optic and LAN Cable in wide area.

Qualifications

• Minimum Diploma or Bachelor’s degree in Telecommunication, Electrical, Information Technology or a related Engineering major.
• At least 3 years of proven experience in VHF Radio Systems (i.e. Motorola, Hytera etc.), Installation, Configure and Maintain VHF Radio communication system and associated hardware.
• Strong understanding of RF fundamentals, antennas, repeaters and propagation.
• Knowledge of ICT Network devices, IP Phone, CCTV, MATV, Fiber Optic, etc.
• Having valid certification for Radio Communication, Working at Height, Cisco is an advantage.
• Excellent teamwork abilities to collaborate effectively with diverse departments and stakeholders.

Benefits

• Working with roster schedule; 7 weeks on site and 2 weeks off site
• FIFO transportation, accommodation, and meals are provided
• Opportunities for professional development and career advancement
• Generous paid leave entitlements
• Access to on-site recreational facilities and wellness programs
• A collaborative and inclusive company culture that values work-life balance