Hotel IT Coordinator: Guest Systems & Support

Hilton Bali Resort; Jakarta Pusat; On-site; IDR 507.700.000 - 846.167.000; Full time

Job summary

A leading hospitality company is seeking an IT Coordinator in Jakarta Pusat, Indonesia. This role involves day-to-day support of IT systems within the hotel, ensuring reliable service for both staff and guests. Ideal candidates will have previous IT experience, particularly in the hotel or service sector, and proficiency in Microsoft systems, along with strong organizational and interpersonal skills. The company emphasizes a commitment to excellent guest experiences and continuous improvement in technology support.

Qualifications

• Previous IT experience, preferably in the hotel, leisure, and/or service sector.
• Experience of all Microsoft systems.
• Experience of hotel applications, such as Fidelio and Micros, preferred.
• Excellent organizational and interpersonal skills.
• Current technical skills and knowledge of technology.

Responsibilities

• Provide day-to-day support for all internal hotel IT systems and users.
• Record issues and advise the IT Manager on further attention needed.
• Recommend system improvements to the IT Manager.
• Communicate with the Business Center Team for Guest-related IT requirements.

Skills

IT experience in hotel or service sector

Experience with Microsoft systems

Knowledge of hotel applications (Fidelio, Micros)

Organizational skills

Interpersonal skills

Current technical skills

Job description

A leading hospitality company is seeking an IT Coordinator in Jakarta Pusat, Indonesia. This role involves day-to-day support of IT systems within the hotel, ensuring reliable service for both staff and guests. Ideal candidates will have previous IT experience, particularly in the hotel or service sector, and proficiency in Microsoft systems, along with strong organizational and interpersonal skills. The company emphasizes a commitment to excellent guest experiences and continuous improvement in technology support.