Hotel E-commerce admin

PT. Harapan Graha Niaga; Jakarta Utara; On-site; IDR 6.500.000 - 9.000.000; Full time

Job summary

A hospitality brand is seeking an individual for a role focused on guest communication and pricing strategy. Responsibilities include responding to guest messages, managing unit availability, and preparing revenue reports. The ideal candidate is detail-oriented, responsive, and passionate about hospitality, with good communication skills in Bahasa Indonesia and English. Join our growing team in Jakarta Utara.

Qualifications

• Experience as an eCommerce Administrator is advantageous.
• Ability to manage multitasking effectively.
• Strong analytical skills for revenue reporting.

Responsibilities

• Respond to guest messages promptly and accurately.
• Manage pricing and unit availability across online platforms.
• Prepare daily and monthly revenue reports.
• Coordinate with housekeeping and maintenance.
• Ensure high service standards.

Skills

Detail-oriented

Responsive

Passion for hospitality

Good communication skills in Bahasa Indonesia

Good communication skills in English

Problem-solving skills

Job description

San Living is a hospitality brand managing dozens of apartment and hotel units, built on the concept of a home that feels like home, We are growing rapidly and looking for individuals who are detail-oriented, responsive, and have a true passion for hospitality to join our team.

Open Positions:

Main Responsibilities:

Respond to guest messages promptly, politely, and accurately (via WhatsApp, Airbnb, Booking.com, Agoda, and other OTAs).

Manage pricing and unit availability across various online platforms (Airbnb, Agoda, Booking.com, Traveloka, and Direct Booking Website).

Prepare daily and monthly revenue reports, and analyze occupancy trends.

Coordinate with housekeeping and maintenance teams to ensure the highest service standards.

Handle multitasking with good communication and problem-solving skills.

Good Communication skills; in Bahasa Indonesia and English

How many years' experience do you have as an eCommerce Administrator?