Head of Quality

JAC Recruitment; Tangerang Selatan; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A well-established American multinational in Indonesia is seeking a Head of Quality to oversee plant-wide operations in quality control and assurance. The candidate will manage all aspects of quality from incoming material inspection to final product verification. Strong experience in QC or QA management in relevant industries is essential. This role demands excellent people management skills, with a focus on driving compliance and quality improvement initiatives.

Qualifications

• Extensive experience in quality control or assurance management.
• Background in footwear, insole, foam, polymer, or similar industries.
• Proven ability to manage large teams in a manufacturing setting.

Responsibilities

• Oversee plant-wide quality operations.
• Drive root cause analysis and lead improvement initiatives.
• Manage customer complaints and ensure ISO compliance.

Skills

People management experience

Strong analytical skills

Root cause analysis

Quality assurance knowledge

Job description

Our client is a well-established American multinational in the footwear component manufacturing sector. They’re strengthening their quality leadership team and currently looking for a Head of Quality to oversee plant wide quality operations.

The role covers end to end quality control and assurance, including incoming material inspection, in process control across cutting, molding, lamination, assembly, and finishing, as well as final product verification. It also involves driving root cause analysis, leading improvement initiatives, managing customer complaints, and ensuring full compliance with ISO and other audit requirements. The position leads several supervisors and a large QC workforce, so strong people management experience in a manufacturing environment is essential.

This opportunity suits someone with solid experience in QC or QA management, ideally within footwear, insole, foam, polymer, or similar industries, and proven ability to strengthen quality systems and guide large teams.