HEAD OF HUMAN CAPITAL

PT Mitra Bali Sukses (Mie Gacoan); Tangerang; On-site; IDR 450.000.000 - 550.000.000; Full time

Job summary

A growing F&B company in Banten, Tangerang is seeking a Head of Human Capital. This role demands extensive experience in leading Human Capital functions, ensuring alignment with business objectives, and managing a large, multi-location workforce. Candidates must have a strong track record in the F&B or manufacturing industries, and a hands-on understanding of labor laws. You will be instrumental in building a positive company culture and optimizing talent acquisition strategies. Competitive compensation and a dynamic work environment are offered.

Qualifications

• Minimum 10–12 years of experience in Human Capital, with 3–5 years at Head/Senior Manager level.
• Strong experience in F&B, Retail, Hospitality, or labor-intensive Manufacturing industries.
• Proven experience managing a large, multi-location workforce.

Responsibilities

• Develop and execute Human Capital strategies aligned with business objectives.
• Manage end-to-end manpower planning across different divisions.
• Lead talent acquisition and employer branding strategies.

Skills

Strategic thinker with strong operational grounding

Strong leadership

Data-driven mindset

Excellent communication skills

Resilient and adaptable

Tools

HRIS and digital Human Capital tools

Job description

Head of Human Capital

Responsible for leading, developing, and integrating all Human Capital functions to support aggressive, scalable, and operationally driven growth within the F&B business.

Key Responsibilities

• Develop and execute Human Capital strategies aligned with business objectives, outlet expansion, and operational needs.
• Act as a strategic partner to the Board of Directors and all Department Heads.

Workforce Planning & Organization Design

• Manage end-to-end manpower planning across Head Office, Outlets, Central Kitchen, and Warehouse.
• Design and optimize organizational structure, job grading, and job architecture to ensure effectiveness and scalability.

Talent Acquisition & Employer Branding

• Lead mass hiring and key position recruitment strategies.
• Ensure recruitment SLA fulfillment for outlet operations and supporting functions.
• Build and strengthen employer branding aligned with the F talent market.

Performance Management & Talent Development

• Develop and implement KPI systems, performance appraisal, and reward management frameworks.
• Lead talent review, succession planning, and leadership pipeline development.
• Drive a high-performance culture across all organizational levels.

Learning & Development

• Design and oversee operational, leadership, and functional training programs.
• Ensure training effectiveness based on business needs and data-driven evaluation.

Industrial Relations & Compliance

• Manage industrial relations, labor regulations, and workforce risk mitigation.
• Handle disciplinary actions, sanctions, and labor-related cases professionally and preventively.

Compensation, Benefits & HC Analytics

• Develop competitive and equitable compensation and benefits structures.
• Utilize Human Capital data (turnover, absenteeism, productivity) to support strategic decision-making.

Culture & Employee Engagement

• Build and sustain a company culture aligned with corporate values.
• Improve employee engagement and retention, particularly within operational teams.

Requirements

Mandatory:

• Minimum 10–12 years of experience in Human Capital, with 3–5 years at Head / Senior Manager level.
• Strong experience in F&B, Retail, Hospitality, or labor-intensive Manufacturing industries.
• Proven experience managing a large, multi-location workforce.
• Strong practical knowledge of Labor Law and Industrial Relations (hands-on, not theoretical).

Skills & Competencies

• Strategic thinker with strong operational grounding.
• Strong leadership; decisive and willing to make tough, unpopular decisions.
• Data-driven mindset with solid HC metrics and analytics capability.
• Excellent communication and negotiation skills.
• Resilient, adaptable, and comfortable working in a fast-paced business environment.

Plus Points

• Experience handling rapid expansion and large-scale outlet openings.
• Proven track record in building Human Capital systems from scratch or leading HC transformation initiatives.
• Familiarity with HRIS and digital Human Capital tools.