Guest Relations & Information Specialist

Taman Safari Indonesia; Cisarua; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A wildlife conservation park is seeking a Guest Relations Officer in Cisarua, Jawa Barat, to ensure exceptional customer experiences. The ideal candidate possesses an outgoing personality and outstanding communication skills. Responsibilities include assisting customers with information, ensuring smooth registration processes, and addressing complaints courteously. Join us in a magical workplace dedicated to conservation and unforgettable experiences. Knowledge of multiple languages is a plus.

Qualifications

• Proven experience as a Guest Relations Officer.
• Knowledge of additional languages is a plus.

Responsibilities

• Ensure customers receive required information.
• Deliver complete and accurate product and service information.
• Handle complaints in a friendly manner.
• Ensure smooth customer registration process.

Skills

Customer-oriented attitude

Familiarity with hospitality standards

Outstanding communication abilities

Proficiency in English

Outgoing personality

Job description

A wildlife conservation park is seeking a Guest Relations Officer in Cisarua, Jawa Barat, to ensure exceptional customer experiences. The ideal candidate possesses an outgoing personality and outstanding communication skills. Responsibilities include assisting customers with information, ensuring smooth registration processes, and addressing complaints courteously. Join us in a magical workplace dedicated to conservation and unforgettable experiences. Knowledge of multiple languages is a plus.