GMS Senior

EY; Indonesia; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A global professional services firm is seeking a Technology Lead in Indonesia to oversee the operations of access management applications and ensure seamless operation. This role requires at least 5 years of experience in security and troubleshooting, with a background in Ping Federate. The successful candidate will have strong communication skills and knowledge of security standards, along with an educational background in a related field.

Qualifications

• 5-10 years of experience required.
• Experience with access management products.
• Certification in ITIL or equivalent preferred.

Responsibilities

• Monitor and review Access Management applications.
• Manage incident/service requests effectively.
• Write technical articles and maintain documentation.

Skills

Problem diagnosis and troubleshooting

Experience with Ping Federate

Knowledge of SSO products

Good communication skills

Understanding of security standards

Knowledge of operating systems

Education

Bachelor's degree in related field

Tools

Splunk

HP SiteScope

Uptime Robot

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Role: Technology Lead

Job Title: L3

Job Summary

The Security Analyst/ Security Senior Analyst role will be primarily responsible for the daily operations of monitoring and review of the Access Management application and underlying infrastructure. This role will be responsible for working with end users, vendors, security leads as well as the other support teams to ensure successful operations of the infrastructure.

Key Responsibilities

• Incident/Service Request intake and assignment to other teams if required.
• Incident analysis
• Incident triaging
• Change Impact analysis.
• Respond, troubleshoot and implement resolutions for common issues.
• Respond to system outages.
• Maintain Incident remediation and prevention documentation.
• Interact with technical personnel and other teams as required.
• Monitor directory infrastructure for potential issues.
• Monitor backup.
• Coordinate or participate in individual or team projects.
• Write technical articles for internal knowledge base.
• Provide performance metrics as necessary.
• Adhere to stated SLA’s and ensuring high standards for quality regarding project documentation/activities.
• Deploy changes as per the instructions.

Qualifications

Education

• Bachelor or college degree in related field or equivalent work experience

Work Experience

• 5-10-year experience

Skills Expertise:

• Basic problem diagnosis, troubleshoot and remediation.
• Must have at least 5 years of relevant experience working on Ping Federate.
• Have experience in installation, implementation, configuration, deployment & troubleshooting on SSO product -Ping Federate, PingOne, Ping Access and MFA products – PingID, RSA, Azure MFA etc.

Knowledge of federation protocols – SAML, Oauth & OpenID.

• Should have at least 5 years of experience on Access Management product (any product Cloud/On-Premises products such as Ping Federate - SSO, MFA Products – PingID, Azure MFA, RSA etc)
• Ability to work on a variety of common technical aspects on Access Management Solution like Version/Patch upgrades, IDP configuration Authentication Policies – Policies, Selectors, Policy Selectors& Sessions; Identity Profiles; Protocol Endpoints; Oauth Server – Scope Management, Client Registration Policies; Grant Mapping – IDP Adapter Mapping, Authentication Policy Contract Mapping, Resource Owner Credentials Mapping; Token Mapping - Access Token Management, Access Token Mapping, OpenID Connect Policy Management and application onboarding.
• Experience in managing Certificate & Key Management.
• Experience on design and development of monitoring scripts, and OGNL expression
• Hands on experience on monitoring tools like Splunk, HP SiteScope, Uptime Robot etc.
• Experience in pre-activity and post-activity validation.
• Good verbal & written communication, technical document writing
• Awareness of global security standards such as PCI, SOX, HIPAA
• Good knowledge of Operating System Internals on Windows/Linux/Unix
• Understands concepts of Authentication, Authorization, Provisioning, Identity and Access Management.
• Good knowledge of basic security concepts.
• Experience of using monitoring tools.
• Knowledge of Service Management / ITIL.
• Prior experience working in remote teams on global scale.

Certification:

• ITIL or equivalent (Good to have)
• CIAM/Azure/AWS (Good to have)

Work Requirements:

• Willingness to travel as required.
• Willingness to be on call support.
• Willingness to work in shifts.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is a global leader in Assurance, Tax, Transaction Advisory Services and Advisory. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

EY is a global leader in Assurance, Tax, Transaction Advisory Services and Advisory. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

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