General Manager (Retail FnB)

PT Daya5 Rekrutmen; Jakarta Utara; On-site; IDR 1.004.184.000 - 1.673.641.000; Full time

Job summary

A leading company in the F&B sector in Jakarta Utara is seeking a General Manager. This role involves developing strategic plans for business growth, managing distribution operations, and ensuring operational efficiency. The ideal candidate will have over 10 years of leadership experience and a strong financial acumen. This position requires excellence in budgeting and team leadership, helping drive company success and customer satisfaction.

Qualifications

• 10-15 years of leadership experience in F&B, retail, or hospitality industries.
• Strong business and financial acumen with proven leadership skills.
• Systematic working style and excellent organizational skills.

Responsibilities

• Develop and execute strategic plans for business growth.
• Control budgeting and overall cost management.
• Lead and manage distribution planning and operations.

Skills

Leadership

Budgeting

Cost control

P&L analysis

Planning and organization

Market understanding

Education

Bachelor’s degree in Business Administration or related field

Job description

Overview

General Manager

Qualifications

• Bachelor’s degree in Business Administration, Hospitality Management, Food Service Management, or a related field from a reputable university
• 10–15 years of progressive leadership experience in the F&B, retail, or hospitality industries.
• Strong business and financial acumen: adept at budgeting, cost control, P&L analysis, and forecasting.
• High integrity and proven leadership with the ability to inspire and guide diverse teams.
• Systematic working style with excellent planning and organizational skills.
• Strong experience in food and retail operations with deep market understanding.
• Passionate about the business, eager to grow, and committed to achieving sustainable results.

Responsibilities

• Develop and execute strategic plans for business growth and expansion.
• Control and optimize budgeting, resources, and overall cost management.
• Lead and manage distribution planning and operations.
• Conduct regular profit and loss analysis and implement corrective actions.
• Take decisive action to close unprofitable outlets while driving new growth initiatives.
• Ensure efficiency and effectiveness in all operational areas.
• Oversee daily operations across IT, HR, Finance, Accounting, Audit, Distribution, and Marketing.
• Ensure SOP compliance, service quality, and manpower productivity.
• Drive operational improvements with the Operations Cost Manager.
• Lead, coach, and develop teams to achieve performance excellence.
• Support marketing, branding, and product innovation strategies.
• Maintain strong customer satisfaction and uphold brand reputation.