GM Operation

Daily Company; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading hospitality firm in Jakarta is seeking an Operations Manager to design and oversee operational strategies that support business objectives. Responsibilities include managing vendor relationships, ensuring quality compliance, and analyzing KPIs for performance enhancement. Candidates must have at least 8 years of experience in the Food & Beverage industry and a relevant degree. Interpersonal skills and leadership are essential for success in a fast-paced environment.

Qualifications

• At least 8 years of working experience in the related position.
• Experience in the Food & Beverage Industry.
• Ability to work in a fast-moving environment.

Responsibilities

• Design and oversee operational strategies.
• Ensure smooth running of operational processes.
• Monitor and analyze business performance through KPIs.
• Manage vendor relationships and address operational challenges.
• Ensure compliance with health, safety, and hygiene standards.

Skills

Food Safety Management System (GMP & HACCP)

Cost Controlling

Project Management

Vendor Management

Leadership

Problem Solving

Interpersonal Skills

Education

Diploma/Bachelor's Degree in Hospitality/Management

Job description

Design and oversee operational strategies to support the company's business objectives.

Ensure the smooth running of operational processes, from production and logistics to customer service, in accordance with quality standards.

Develop and oversee operational budgets to ensure cost efficiency and prevent waste.

Monitor and analyze business performance through key performance indicators (KPIs) for decision-making.

Serve as a liaison between the operational team and top management to ensure the effective implementation of the company's vision and policies.

Manage vendor relationships, ensure service quality, and address emerging operational challenges.

Ensure compliance with health, safety, and hygiene standards across all operational areas.

Analyze daily operational data, including production cycle times, product defect rates, and customer service levels for continuous improvement.

Manage operational risk management, such as handling machine breakdowns, raw material supply disruptions, or occupational safety issues.

Develop, propose, and disseminate departmental policies and Standard Operating Procedures (SOPs) in accordance with applicable regulations.

Submit and ensure the use of the department's annual budget in accordance with applicable regulations.

Communicate effectively with the team, direct supervisor, and other departments.

Regularly report to superiors on weekly and monthly activity planning, progress, and results.

Qualification

• Candidate must possess at least Diploma/Bachelor's Degree in Hospitality/Management or equivalent from reputable university
• At least 8 Year(s) of working experience in the related position
• Having experience in Food & Beverage Industry
• Having knowledge of Food Safety Management System (GMP & HACCP), Cost Controlling, Project and Vendor Management
• Having knowledge of Good management, leadership and problem solving skills
• Good interpersonal skills (adaptive, initiative)
• Ability to work in a fast moving environment company

Duopharma Biotech Bhd Group of Companies.

South Jakarta, Jakarta, ID