General Manager

PT. MASUK SUKSES SELALU; Banten; On-site; IDR 450.000.000 - 550.000.000; Full time

Job summary

A leading furniture manufacturer in Indonesia is seeking an experienced manager to oversee operations, manage teams, and develop strategic plans. The candidate must have a minimum of 7–10 years in the furniture or premium retail industry, with solid managerial experience. Proficiency in Mandarin and English is required. Responsibilities include managing financial operations, leading cross-divisional teams, and driving sales strategies. This role presents an opportunity to enhance production efficiency and strengthen relationships with key stakeholders.

Qualifications

• Minimum of 7–10 years of experience in furniture/custom manufacturing or premium retail industry.
• At least 3 years of managerial experience.
• Strong business acumen and understanding of furniture business processes.
• Proficient in management software and tools.

Responsibilities

• Lead cross-divisional teams in Sales, Marketing, Production, and HR.
• Manage P&L, budgeting, and company growth targets.
• Develop and execute sales and marketing strategies.
• Oversee production processes and improve efficiency.

Skills

Fluent Mandarin

Fluent English

Strategic decision-making

Team leadership

Production efficiency

Financial monitoring

Problem-solving

Education

Bachelor's Degree in Management, Business, Industrial Engineering, or related field

Tools

ERP

SAP

Accurate

Excel for data analysis

Job description

Requirements

• Minimum Bachelor's Degree in Management, Business, Industrial Engineering, Architecture/Interior, or a related field.
• Preference will be given to those with at least 7–10 years of experience working in the furniture, interior, custom manufacturing, or premium retail industries, with at least 3 years of managerial experience.
• Understanding of furniture business processes: production, quality control, delivery, showroom, project sales, and after-sales.
• Mandatory Fluent Mandarin and English (communication and writing)

Work Experience

• Previously experience working led cross-divisional teams: Sales, Marketing, Production, Purchasing, Finance, HR/GA.
• Experience managing P&L (profit & loss), budgeting, and company growth targets.
• Experience operational efficiency, lead time, and customer satisfaction.
• A track record of developing sales and marketing strategies, including increasing retail and project sales.
• Experience in project management for custom furniture/interiors.

Core Competencies

• Ability to make strategic decisions.
• Able to lead, coordinate, and monitor employees.
• Able to assess, develop, and evaluate team performance.
• Disciplined, firm, yet able to build a positive work culture.

Business & Strategy

• Possess strong business acumen skills.
• Understands furniture market analysis, design trends, pricing, and competitive strategies.
• Able to design and execute annual strategic business plans.
• Understands the furniture supply chain, from raw materials and vendors to distribution.

Operations

• Understands the furniture production flow: estimation, cutting lists, construction, finishing, quality control, packing, and shipping.
• Understands how to improve production effectiveness (time and cost efficiency).
• Able to manage production capacity, reduce delays, and maintain output quality.

Finance

• Accustomed to preparing budgets and monitoring cost efficiency.
• Experienced in collaborating with departments related to financial operations.
• Experienced in managing sales pipelines, showroom targets, and B2B projects.
• Able to build strong relationships with architects, contractors, and corporate clients.
• Possesses strong negotiation and presentation skills.

Soft Skills

• Communicative, proactive, and solution-oriented.
• Firm yet polite and friendly when communicating with the team.
• High-level problem-solving skills.
• Integrity and ability to maintain business confidentiality.
• Adaptive to changing trends and technology.

Additional (Optional)

• Understanding of management software: ERP, SAP, Accurate, or furniture production systems.
• Proficient in Excel: data analysis, forecasting, and budgeting.
• Extensive network in the interior and furniture industry.