Food and Beverage Attendant

Hilton Worldwide, Inc.; Jakarta Barat; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading global hospitality company in Jakarta is seeking a Food and Beverage Attendant. The role involves serving guest requests in a timely manner, maintaining a clean service area, and delivering exceptional customer service. Ideal candidates are friendly, motivated, and possess excellent communication skills. Experience with food hygiene and cash handling is preferred. Join a dynamic team where your contributions create remarkable hospitality experiences every day.

Qualifications

• Friendly, positive, energetic disposition.
• Committed to delivering exceptional guest service.
• Motivated to learn new skills and techniques.

Responsibilities

• Receive orders and serve customer requests completely.
• Understand menu content and promotional activities.
• Keep your service area clean and well-prepared.

Skills

Excellent communication skills in the local language

Knowledge of alcoholic beverages and mixing of drinks

Previous food hygiene experience

Electronic ordering systems experience

Cash handling experience

Job description

Food and Beverage Attendant (HOT0C8GE)

Job Description

Work Location

Hilton Garden Inn Jakarta Taman Palem, Jl. Kamal Raya Outer Ring Road Cengkareng, Jakarta Barat Jakarta 11730

A Food and Beverage Attendant affects every guest experience with our restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our guests' food, beverage, and culinary expectations.

Responsibilities

• Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required
• Understand menu content, any menu changes, and promotional activities
• Keep your service area clean, tidy, and well-prepared
• Efficiently manage the proper settlement of all customer accounts
• Answer guest queries in a polite and helpful manner

Qualifications

• Friendly, positive, energetic disposition
• Committed to delivering exceptional guest service
• Motivated to learn new skills and techniques
• Smart and tidy, in appearance
• Positive and willing to participate on a team and work with a winning attitude
• Excellent communication skills in the local language
• Flexible, reliable, and responsive to a range of work situations
• Prepared to manage a variety of customer types, inquiries, and complaints
• Knowledge of alcoholic beverages and mixing of drinks
• Previous food hygiene experience
• Electronic ordering systems experience
• Cash handling experience

About Hilton

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing team members are at the heart of it all!