Field Operation Manager

PT. Mora Telematika Indonesia TBK; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A domestic telecommunications service provider in Jakarta Utara is seeking a skilled candidate to implement network improvements and manage ticketing processes. The ideal applicant will have a background in technology or telecommunication, with at least 4 years of experience. Strong leadership and communication skills are essential for this role. This position offers a challenging environment focused on broadband ecosystems.

Qualifications

• At least 4 years of working experience in a related field.
• Strong computer operating abilities.
• Good coordination and communication skills.

Responsibilities

• Implement network improvements (OSP & ISP).
• Monitor EWO implementation processes.
• Manage and monitor preventive and corrective maintenance tickets.
• Compile weekly and monthly reports.

Skills

Leadership skills

Communication skills

Database management

Report management

Education

Min D3/S1 in Technology or Telecommunication

Job description

Responsibilities

Implement network improvement (OSP & ISP).

Monitor EWO implementation process.

Manage & monitoring ticket preventive maintenance.

Manage & monitoring ticket corrective maintenance (SLA and MTTR).

Monitoring database network.

Compile weekly and monthly report.

Qualifications

Having Min D3/S1 Technology / Telecommunication.

At least 4 year(s) of working experience in a related field is required for this position.

Good leadership & people management, computer operating, coordination and communication, database and reporting management.

This company is a domestic telecommunications service network operator that runs its business in broadband ecosystems, including internet, data centers, interconnection network leases, domestic and international.