F&B Area Leader: Drive Sales & Service Excellence

Erajaya Swasembada Tbk; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job description

Responsibilities

Oversee and supervise daily operations and sales performance across assigned F&B outlets or areas

Ensure each outlet consistently meets sales targets, operational standards, and service quality guidelines

Monitor and analyse outlet sales performance, customer traffic, and product mix to identify growth opportunities

Coordinate closely with sales, operations, and kitchen/production teams to ensure smooth order flow and product availability

Implement company sales programs, promotions, and SOPs effectively across all outlets in the area

Identify operational or sales-related issues at outlet level and take immediate corrective action

Conduct regular outlet visits to ensure compliance with brand standards, hygiene, and food safety regulations

Provide on-the-job coaching, guidance, and performance feedback to outlet staff and supervisors

Qualifications

How many years' experience do you have as a Food and Beverage Supervisor?

Company Overview

Established in 1996, PT Erajaya Swasembada Tbk. (“Erajaya”) has grown beyond an integrated mobile telecommunication device importer, distributor and retailer, where the Company is also acknowledged as the largest and most trusted companies in its business in Indonesia.

Erajaya engages in the distribution and retail of mobile telecommunication devices, such as mobile phones and tablets, subscriber identity module card (SIM Card), mobile network operator voucher top-up, accessories, and gadgets such as computers and other electronic devices.