EXPORT IMPORT CUSTOMER SERVICE

PT Uniair Indotama Cargo; Kota Semarang; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading freight forwarding company in Semarang is seeking an individual with a Bachelor's Degree in Sea Transportation Management. The role involves handling and checking export-import shipping documents, monitoring shipment status, and negotiating issues with customers. Candidates must be fluent in English and have good communication skills. The position requires at least 1-2 years of relevant experience and proficiency in MS Excel.

Qualifications

• Minimum 1-2 years of experience in a Freight Forwarding company, especially handling Export-Import documents.
• Knowledge of Export-Import documents & shipping procedures.

Responsibilities

• Handling and checking export-import shipping documents.
• Monitoring shipment status.
• Negotiating and dealing with shipment issues with customers.

Skills

Fluent in English

Good communication skills

Negotiation skills

Proficient in MS Excel

Teamwork

Analytical thinking

Education

Bachelor's Degree in Sea Transportation Management

Job description

Qualifications:

• Bachelor's Degree in Sea Transportation Management
• Minimum 1-2 years of experience in a Freight Forwarding company, especially handling Export-Import documents
• Knowledge of Export-Import documents & shipping procedures
• Fluent in English
• Proficient in MS Excel
• Good communication and negotiation skills
• Ability to work as a strong team member, ambitious, hardworking, and good analytical thinker
• Willing to be placed in Semarang Office

Job Responsibilities:

• Handling and checking export-import shipping documents
• Monitoring shipment status
• Negotiating and dealing with shipment issues with customers

Company Overview:

PT. Uniair Indotama Cargo, Jakarta, established in 1989, responds to the needs of Indonesian exporters and importers by providing economical and reliable freight forwarding services worldwide. As a member of the DIMERCO Express Group, with support from its global freight forwarding network, PT. Uniair Indotama Cargo offers comprehensive supply chain solutions with end-to-end services. Dimerco has over 300 offices globally, enhancing expertise in global logistics within this supply chain management-oriented business revolution.