Experienced Property Operations Support Wizard

PT Mindo Small Business Solutions; Kota Yogyakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A growing consulting firm based in Yogyakarta is seeking an Experienced Property Operations Support Wizard to support property management operations. In this role, you will prioritize maintenance requests, coordinate with vendors, and maintain property standards. Ideal candidates have excellent English communication, strong problem-solving skills, and 3+ years of relevant experience. Join a professional and friendly work environment that offers growth opportunities.

Benefits

Professional development opportunities

Flexible work hours

Friendly work environment

Qualifications

• 3+ years of experience in a related role.
• Ability to communicate clearly in English.

Responsibilities

• Receive and prioritize maintenance and housekeeping requests.
• Coordinate with vendors and ensure timely task completion.
• Track progress and maintain accurate records.

Skills

Excellent English communication

Strong problem-solving

3+ years experience

Highly organized

Tech-savvy

Job description

Experienced Property Operations Support Wizard

Are you highly organized, calm under pressure, speak Excellent English and great at solving problems? Want flexible hours in Yogyakarta while working with US property teams?

Keep reading!

We are an established Yogyakarta company supporting overseas property managers. We are hiring Experienced Property Operations Support Wizard team members.

You’ll do more than assign tasks—you will help maintain property standards and ensure every request is handled efficiently.

Think you’re a great fit? Awesome!

Follow these instructions carefully — if you skip steps, we will not read your application.

DO NOT REPLY TO THIS AD.

Email me at rockstars[at]mindosolutions[dot]com but do not include anything else apart from what I am asking below (if you do our filter system will not accept it anyways).

Use this format “Rockstars Experienced Property Operations Support Wizard” as your email’s subject.

Attach your latest CV in English.

Answer following questions in your email:

• Describe your previous job in English.
• Provide 1 reference from your previous work/internship in this format 1) Full Name, 2) Company, 3) WA number - make sure it’s contactable. If this reference doesn't respond, we’re not going forward with your application.
• When I ask your previous employers to rate your work from 1 to 10, what number do you think they will give you? Why?
• Why is the sky blue?

What You’ll Do

• Receive and prioritize maintenance and housekeeping requests.
• Coordinate with vendors, assign tasks, and ensure timely completion.
• Schedule site visits and monitor service quality.
• Track progress, follow up, and maintain accurate records.
• Communicate with overseas clients and vendors by phone, email, and chat.
• Work with colleagues and internal teams to keep operations running smoothly.

What We’re Looking For

• Excellent English — clear written and verbal skills, fast accurate typing, and grammatically correct responses.
• Strong problem-solving — make decisions and provide clear solutions.
• Experienced — 3+ years of work experience in a related role.
• Highly organized — multitask, coordinate services, and follow through.
• Research & negotiation ability — source vendors and compare options.
• Tech-savvy — quick to learn new tools.
• Professional attitude — punctual, calm, responsible.

Preferred Experience

• Customer service, call center, banking, hospitality, logistics, or similar.
• Vendor coordination, property management, maintenance, or housekeeping services.

Work Conditions

• Willing to work on-site in Yogyakarta.
• Comfortable with graveyard shifts, weekends, and holidays.
• Able to operate in a fast-paced environment.

Next Steps

• We review your application.
• We contact your reference.
• We schedule a video interview (stable internet, clear camera, be on time).
• Hope to work with you! Good luck!
• How many years’ experience do you have as an Operations Support Role?
• What’s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)
• How much notice are you required to give your current employer?
• Which of the following languages are you fluent in?
• How would you rate your English language skills?
• How many years’ experience do you have as a Call Centre Role?

Mindo is a fast-growing business consultancy company based in Yogyakarta, Indonesia. Mindo serves clients from all over the world with a wealth of experience in web development, IT consultancy, Server Maintenance, APP Development, API Development, CRM Systems, QA Services, Data Entry, Billing / Accounting and Customer Service. For Employees, Mindo offers a professional and friendly work environment that focuses on employee retention and career progression. Employees are encouraged to take part in office sports and recreational activities, and English and career advancement courses are free for all employees. Apply today and join the Mindo family...