Email Marketing Assistant

TalentPop App; Surabaya ꦱꦸꦫꦧꦪ; Remote; IDR 8.000.000 - 12.000.000; Full time

Job summary

A growing eCommerce support company in Surabaya is seeking an Email Marketing Assistant. This role involves managing email campaigns, supporting community engagement, and performing administrative duties. Candidates should have at least a year of experience in email marketing and be proficient in tools like Klaviyo and Mailchimp. The position offers 100% remote work, health insurance, and growth opportunities.

Benefits

100% remote work

Health and dental insurance

Annual salary reviews

Paid time off

Growth opportunities

Flexible working hours

Qualifications

• Minimum 1 year of experience in email marketing or digital coordination.
• Proficient in data management using Excel or Google Sheets.
• Experience with email marketing tools and project management platforms.

Responsibilities

• Assist with the setup and scheduling of email campaigns.
• Organize campaign assets and contact lists.
• Track performance data and compile clear reports.
• Respond to community engagement messages and comments.

Skills

Email marketing

Organizational skills

Data analysis

Communication skills

Tools

Klaviyo

Mailchimp

Excel

Google Sheets

Asana

ClickUp

Job description

At TalentPop, we help eCommerce brands scale with world-class customer support — and we’re growing fast. We’re looking for a resourceful and detail-driven Email Marketing Assistant to join our team. This role blends email coordination, community engagement, and administrative support — perfect for someone who’s organized, marketing-aware, and comfortable working behind the scenes.

What You'll Do

• Assist with the setup and scheduling of email campaigns (Klaviyo, Mailchimp, or similar)
• Organize campaign assets, contact lists, and segment updates
• Track performance data and compile clear reports for internal teams
• Maintain SOPs, campaign checklists, and shared resources
• Support return trends tracking by analyzing return portal data and organizing findings
• Respond to community engagement via DMs, ad comments, and customer threads
• Collaborate with account managers on marketing updates and ad‑hoc admin tasks
• Research competitive campaigns and trends when needed

What We're Looking For

• At least 1 year of experience in email marketing, digital coordination, or admin support
• Proficient in Excel or Google Sheets, with strong attention to data and detail
• Familiarity with email marketing tools and project management platforms like Asana or ClickUp
• Strong communication skills — you write clearly and collaborate well across teams
• Ability to manage shifting priorities with calm and clarity
• Bonus points if you’ve worked with SEO, PPC, or content writing

Technical Requirements

• A laptop or desktop with at least an i5 processor (or Mac equivalent)
• A reliable internet connection with at least 15 Mbps download/upload speed
• A quiet, dedicated workspace

What We Offer

• 100% remote work — work from where you’re most comfortable
• Health and dental insurance (or a health stipend based on location)
• Annual salary reviews and raises based on your performance
• Paid time off to support work‑life balance
• Growth opportunities within our team
• Access to learning tools, regular feedback, and a people‑first culture
• Flexible working hours — we focus on results, not micromanagement

If you’re excited to build systems that support marketing at scale, and want to grow with a company that values your work — we’d love to meet you.

Important

To be considered for this position, please make sure to include the following application code in your submission: EMS25. This code helps us quickly identify applicants for the Email Marketing Assistant role. Applications submitted without this code may experience delays in processing. Be sure to highlight it clearly when you apply so our recruitment team knows you’ve carefully read the job posting.

Apply now and let’s build something great together.