Direct Contract, Treasures Service Executive, Makassar, Consumer Banking Group

DBS; Indonesia; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading banking institution in Indonesia is seeking a Treasures Service Executive based in Makassar to deliver exceptional customer service and handle various banking transactions. The ideal candidate should hold a Bachelor's degree and have at least 2 years of client servicing experience. Key responsibilities include processing transactions, assisting marketing efforts, and maintaining a welcoming environment. Candidates should possess excellent communication and leadership skills, along with attention to detail, in a dynamic and rewarding environment.

Benefits

Competitive salary

Benefits package

Qualifications

• At least 2 years' client servicing experience with basic understanding of relevant banking practices preferred.
• Excellent leadership, interpersonal, and communication skills.
• Attentive to details and accurate in work.

Responsibilities

• Provide the best service to all customers including walk-in customers.
• Process all cash and non-cash transactions accurately.
• Assist the Marketing Team in serving customers.
• Ensure the Bank's lounge area is neat and tidy.
• Skilled in dealing with customer complaints.

Skills

Excellent leadership

Interpersonal skills

Communication skills

Attention to details

Self-motivated

Education

Bachelor degree in any discipline

Job description

Job Description - Direct Contract, Treasures Service Executive, Makassar, Consumer Banking Group (WD79399)

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities

• To provide the best service to all customers (internal and external) including walk-in customers
• To process all cash & non-cash transactions, eg: remittances, account opening, Fixed Deposit, clearing, Wealth Management Product, etc
• To Provide assistance to the Marketing Team in serving customers in all Bank’s product range
• To process all customer’s financial instructions, cash or non-cash accurately, timely accordant to the applicable procedures and policies
• To provide and to always intensify a good customer service
• To ensure the Bank’s lounge/ lobby area is neat and tidy, including the availability of Bank’s forms, brochures and all facilities needed by the customers
• Skilled and wise in dealing with customer complaint
• To do others routine daily jobs and do the recording accordant to the applicable procedures and policies
• Ready to assist/ contribute to other duties as requires by the customers and is always under the supervision of direct Supervisor

Requirements

• Bachelor degree in any discipline with at least 2 years' client servicing experience with basic understanding of relevant banking practice preferred
• Excellent leadership, interpersonal and communication skills
• Attentive to details and accurate in work
• Self-motivated and driven to reach personal goals

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.