Data Analyst & Grassroots Specialist

PT Amartha Mikro Fintek; Jakarta Selatan; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A financial technology company in Jakarta Selatan is seeking a Data Analyst – Grassroot Specialist to drive growth and portfolio quality through data insights. The ideal candidate will have a minimum of 3-4 years of experience in data analytics, strong SQL skills, and the ability to communicate effectively with stakeholders. This role emphasizes digital financial literacy initiatives and the enhancement of user retention rates within grassroot products. Join a diverse team dedicated to innovation and impact investment.

Benefits

Diverse and inclusive workplace

Opportunities for personal development

Qualifications

• Minimum 3-4 years of experience in data analytics.
• Experience in fintech, microfinance or mass-market analytics is a plus.
• Experience in creating and presenting analytical reports.

Responsibilities

• Monitor and control acquisition and growth programs for grassroot users.
• Generate insights and develop actionable next-step plans.
• Conduct research for improving retention rates.

Skills

Strong SQL

Advanced Excel

Google Sheets

Growth analysis

Cohort analysis

Business acumen

Communication skills

Tools

Looker

Superset

Job description

About Amartha

At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. We’ve supported over 2.7 million entrepreneurs—mostly women—by disbursing IDR 22.8 trillion in funding. As we step into 2025, Amartha is evolving into a technology-driven financial ecosystem, expanding our reach in lending, funding, and payments. Through innovation and digital solutions, we aim to enhance accessibility, streamline processes, and create a seamless user experience.

About the Role

The Data Analyst – Grassroot Specialist is responsible for delivering actionable insights to drive growth, portfolio quality, and repayment resilience across Grassroot products. This role bridges data, business strategy, and risk, supporting decision-making for weekly performance reviews, campaign evaluations, and seasonal risk management.

Responsibilities

• Serve as a data analytics specialist focused on the grassroot user segment.
• Monitor and control acquisition and growth programs targeted at grassroot users.
• Generate insights by interpreting performance evaluation results to develop actionable next-step plans.
• Conduct research to gather user feedback aimed at improving the retention rate of Invest users.
• Support digital financial literacy initiatives for Field Officers (FO) and grassroot users.
  

• Min experience to handling data analytic 3-4 years
• Strong SQL and advanced Excel/Google Sheets
• Experience with (Looker, superset)
• Solid understanding of growth, funnel, and cohort analysis
• Strong business acumen and communication skills
• Experience in fintech, microfinance, or mass-market analytics is a plus
• Experienced in creating and presenting analytical reports to internal stakeholders, including mid- to senior-level management.
• Able to lead strategic discussions and contribute data-driven inputs to product development and community initiatives.
• Experience join Data Analytic bootcamp is a plus.
  

About the team

Partnership & Individual Lender (PI) objective is to enable access to impact investment instruments for everyone and become a source of funds with the most effective cost of fund PI consists of 10+ people from sales/business, operations, product, and tech team -- dedicated stream team to create products that fit with our partner's needs.

At Amartha, we are dedicated to creating a workplace that celebrates diversity, ensures equity, and fosters inclusion. We believe that diverse perspectives—shaped by factors such as gender, age, race, ethnicity, education, culture, and life experiences—drive innovation and growth.

We actively welcome individuals from all backgrounds to join us in building an environment where everyone feels respected, valued, and empowered. Our commitment is to provide equal opportunities and foster a sense of belonging that enables our employees to thrive and make meaningful contributions.