Customer Service Call Centre Representative

PT RADITYA ANUGERAH MEDIKA; Kuta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A healthcare company in Bali is seeking a dedicated Customer Service Call Centre Representative. The role involves handling customer inquiries via phone, WhatsApp, and email while managing team logistics in a fast-paced setting. Candidates should be fluent in English and possess strong communication skills. Previous customer service experience is preferred. The position offers a supportive work environment and opportunities for growth within the organization.

Benefits

Supportive, friendly work environment

Opportunity for growth

Modern facilities

Qualifications

• Fluent in English (spoken and written).
• Able to work under pressure with a calm, solutions-based approach.
• Strong ability to work independently.

Responsibilities

• Handle customer inquiries via phone, WhatsApp, and email.
• Support day and afternoon operations in a fast-paced healthcare environment.
• Manage team logistics and coordinate patient services.

Skills

Fluent in English

Ability to work under pressure

Strong communication skills

Highly organized

Job description

Customer Service Call Centre Representative (Full-Time, 6 Days per Week) 📍 Based in Bali | Join Our Growing Team at Revive Medical!

Are you fluent in English, thrive under pressure, and passionate about delivering excellent customer service? Revive Medical is looking for a dedicated Customer Service Call Centre Representative to join our dynamic team.

About the Role:

• Handle customer inquiries via phone, WhatsApp, and email.
• Support day and afternoon operations in a fast-paced healthcare environment.
• Manage team logistics and coordinate patient services.
• Work independently while maintaining strong team communication.
• 6 days per week (full-time), with one day off per week.

Requirements:

• Fluent in English (spoken and written).
• Able to work under pressure with a calm, solutions-based approach.
• Available to work day and afternoon shifts.
• Strong ability to work independently.
• Great communicator and highly organized.
• Previous call centre or customer service experience preferred.

Why Join Us?

• Supportive, friendly work environment.
• Opportunity to grow with an expanding healthcare company.
• Modern facilities and a professional, stable workplace.

Additional Questions:

• Have you worked in a call centre before?
• What's your expected monthly basic salary?
• How would you rate your English language skills?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Customer Service Call Centre Representative?
• Do you have customer service experience?
• How much notice are you required to give your current employer?
• Which of the following languages are you fluent in?