Customer Finance Manager

Frisian Flag; Jakarta Timur; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading dairy-based nutrition company in Indonesia is seeking a motivated Customer Finance Manager to drive impactful financial insights and support strategic business decisions. This role involves collaborating with cross-functional teams and managing trade spend budgets effectively. The ideal candidate should possess a degree in Finance, strong analytical skills, and a proven track record in financial analysis within a commercial environment. Competitive compensation and a supportive, inclusive workplace culture await the right candidate.

Benefits

Attractive salary

Career growth opportunities

Access to training programs

Inclusive workplace culture

Qualifications

• Proven track record in financial analysis and business partnering in FMCG.
• Strong analytical and problem-solving abilities are required.
• Fluent in English, both written and spoken.

Responsibilities

• Coordinate with sales teams for trade spend budgets and forecasts.
• Oversee promo fund usage and manage accruals.
• Lead trade spend forecasting and present insights to stakeholders.
• Educate teams on financial systems and budget control.

Skills

Financial analysis

Budget management

Analytical skills

Communication skills

Proficiency in MS Excel

Stakeholder management

Education

Degree in Finance, Accounting, Economics, or related field

Tools

Financial planning tools

Job description

Are you passionate about driving commercial success through finance? We’re looking for a Customer Finance Manager to partner with the Head of GT, Shopper Team, and Sales Development Team. In this role, you’ll provide actionable financial insights that empower strategic decisions and ensure promotion budgets are managed effectively and aligned with business plans. Be the key financial partner behind impactful growth strategies.

Staying true to who you really are, that is your starting point at FrieslandCampina. Because it is precisely by embracing our differences that we can grow together. We want to create a working environment that allows all employees to bring their best and authentic selves. If who we are suits you, but you’re not sure if you’re the best fit for the role, we still encourage you to apply so we can help you find the role that fits you best.

What we ask

• Educational Background: Degree in Finance, Accounting, Economics, or related field.
• Experience: Proven track record in financial analysis, business partnering, and budget management—preferably in FMCG or a commercial environment.
• Skills: Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Proficiency in financial planning tools and MS Excel.
• Mindset: Commercially driven, detail-oriented, and able to influence decisions through data insights.
• Language: Fluent in English (both written and spoken).

What we offer

• Impactful Role: Be a key financial partner influencing commercial strategies and business decisions.
• Career Growth: Opportunities to develop within a dynamic, fast-paced FMCG environment.
• Exposure: Work closely with senior leadership and cross-functional teams.
• Learning & Development: Access to training programs and resources to sharpen your financial and business acumen.
• Competitive Package: Attractive salary, benefits, and performance-based incentives.
• Inclusive Culture: A collaborative workplace that values innovation, diversity, and your ideas.

Responsibilities

• Budget & Forecast Planning: Coordinate with sales teams to prepare and control trade spend budgets and forecasts, ensuring alignment with promotional activities.
• Budget Monitoring: Oversee promo fund usage, validate adjustments, manage accruals, and ensure accurate reconciliation.
• Reporting: Lead trade spend outlook and forecast, analyze customer contribution, and present insights to stakeholders.
• Ad-hoc Projects: Train teams on financial systems and educate on budget control processes.

You’ll be part of the Customer Finance team, working closely with the Head of GT, Shopper Marketing, Sales Development, and Distribution teams. This is a highly collaborative role where finance meets commercial strategy—providing insights, managing trade spend, and ensuring promotional investments deliver maximum impact. You’ll also interact with cross‑functional stakeholders, giving you exposure to senior leadership and key decision-makers.

PT Frisian Flag Indonesia (FFI) is a dairy‑based nutrition company producing Frisian Flag and Omela. Over the century, Frisian Flag has been an iconic brand and has provided good nutrition to millions of Indonesian families. As part of FrieslandCampina, the world’s largest dairy cooperative based in the Netherlands, FFI combines global expertise with local partnerships to deliver the goodness of milk and support healthy families. Its factories in Pasar Rebo and Cikarang produce liquid, powdered, and sweetened condensed milk.