Content Designer - Global Payment (Third-party Associate)

ByteDance; Jakarta Selatan; On-site; IDR 200.000.000 - 300.000.000; Part time

Job summary

A leading technology company in Jakarta Selatan seeks an experienced Content Designer to support their Global Payments team. This role involves executing content design and UX writing for diverse financial products and improving processes to enhance user experience. Ideal candidates will have 3+ years of UX writing experience, a strong portfolio, and a bachelor’s degree in a relevant field. Join a fast-paced environment where contributions can significantly impact global customers.

Qualifications

• 3+ years of content design or relevant UX writing experience for e-commerce focused web or mobile applications.
• Writing portfolio including user interface copy, microcopy, and user education.
• Experience designing and shipping end-to-end products with complicated flows.

Responsibilities

• Execute content design and UX writing for Global Payment products.
• Craft, proofread, and edit concise product UI content.
• Participate in design critiques to improve content quality.

Skills

Content design

UX writing

Collaboration

Figma

Education

Bachelor’s degree in English, Journalism, Communications, Technical Writing, UX, HCI, or equivalent

Tools

Content management software

Job description

Content Designer - Global Payment (Third-party Associate)

Team: Design – Employment Type: Third‑party Associate – Job Code: A173293

About Global Payment

In alignment with the company’s globalization strategy and vision, the Global Payments team offers a comprehensive Fintech platform for our customers. Our products encompass fundamental payment acquisitions, disbursements, transaction monitoring, risk management, foreign exchange conversion, accounting, reconciliations, BNPL (Buy Now Pay Later), insurance, and more.

We at Global Payment UED team are growing at a rapid pace and are actively seeking the best talents to join us on this adventure where your contributions will make a global impact for our global customers. Support our Global Payment content design teams by delivering high‑quality, scalable content solutions. This includes creating and maintaining user‑centric content standards, improving cross‑market consistency, accelerating localization quality, and supporting product teams with clear and effective UX content.

Responsibilities

• Execute content design and UX writing for ByteDance Global Payment products.
• Support initiatives to improve our processes and increase our ability to drive impact.
• Craft, proofread, and edit concise, conversational product UI content.
• Contribute to and evolve the content, voice, and style guidelines for ByteDance Global Payment products.
• Meet and align with teams across global time zones to drive a cohesive product narrative.
• Collaborate with and influence design, product, research, and marketing teams in a fast‑paced work environment.
• Participate in design critiques to drive consistency and improve content quality across ByteDance Global Payment products.
• Collaborate and exchange insight with fellow Content Designers.

Qualifications

• 3+ years of content design or relevant UX writing experience for e‑commerce focused web or mobile applications.
• Bachelor’s degree in English, Journalism, Communications, Technical Writing, UX, HCI, or equivalent.
• Writing portfolio including, but not limited to: user interface copy, microcopy, user education.
• Experience designing and shipping end‑to‑end products with complicated flows, multiple scenarios, and edge cases.
• Experience collaborating with product management, product design, user research, engineering, and localization teams.
• Experience using Figma and content management software.
• Preferred Qualification: Prior background in banking, digital payments, or financial technology industries.

Important Note: Please be advised that this job posting is on behalf of a third‑party agency. This is a 12‑month temporary assignment managed by a third‑party agency, who will be your employer. While you may be assigned to work at ByteDance, you will not be a ByteDance employee. All contractual terms, including payroll and benefits, will be handled by the third‑party agency. By applying, you agree that the information provided in your application may be processed and retained by ByteDance for recruitment purposes and shared with the third‑party agency in accordance with ByteDance's Applicant Privacy Notice https://jobs.bytedance.com/en/legal/privacy

Job Information

About Us

Founded in 2012, ByteDance’s mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance’s mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life – a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.