Compliance Officer

PT Hero Retail Nusantara; Bekasi; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading retail company in Indonesia seeks a Compliance Officer to ensure company policies and regulations are followed. Responsibilities include performing compliance checks, ensuring adherence to SOPs, and proposing improvements for risks identified. Ideal candidates should possess a Bachelor’s degree and at least 4 years of experience in compliance or internal audit. Strong communication skills and proficiency in Excel and PowerPoint are essential, along with a proactive mindset. Regular travel may be required.

Qualifications

• At least 4 years of professional experience in compliance, internal audit, or similar.
• Solid knowledge of store operations and applicable regulatory frameworks.
• Strong command of spoken and written English.

Responsibilities

• Perform routine compliance checks and audits across all stores.
• Ensure activities adhere to SOPs and regulatory requirements.
• Identify potential risks and propose improvement actions.

Skills

Detail-oriented

Analytical capability

Strong communication skills

Proficient in audit methodologies

Proactive mindset

Education

Bachelor’s degree in Business Administration

Tools

Excel

PowerPoint

Job description

Join us as a Compliance Officer to ensure company policies and regulations are followed across all operations. If you are detail‑oriented, responsible, and committed to maintaining standards and integrity, we would be happy to have you join our team!

Key Duties:

• Perform routine compliance checks and audits across all stores or branches.
• Ensure operational activities adhere to established SOPs, regulatory requirements, and internal policies.
• Identify potential risks and non‑compliance issues, and propose improvement actions.
• Compile and present comprehensive and well‑structured reports to management.
• Assist Store Operations teams in interpreting and implementing compliance policies and procedures.
• Work closely with cross‑functional teams to follow up on audit findings and corrective measures.
• Keep informed of updates to company policies, procedures, internal standards, and relevant industry regulations.

Qualifications:

• Bachelor’s degree in Business Administration or a related discipline.
• At least 4 years of professional experience in compliance, internal audit, or a similar function.
• Previous experience in the retail sector is an advantage.
• Solid knowledge of store operations, warehouse or logistics processes, and applicable regulatory frameworks.
• Proficient in audit methodologies, inspection tools, and reporting systems (e.g. Excel, PowerPoint, and related software).
• Strong command of spoken and written English.
• Willing to undertake regular business travel to stores, warehouses, or branch locations.
• Excellent verbal and written communication skills — clear, assertive, and persuasive.
• Strong analytical capability with high attention to detail and accuracy.
• Quick learner with the ability to adapt effectively to new systems or procedures.
• Proactive and solution‑oriented mindset.
• Comfortable working independently and maintaining performance in a fast‑paced environment.
• High level of integrity with a strong commitment to ethical standards.