Client Solutions Manager

Frontline Performance Group; Remote; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading global hospitality firm in Indonesia is seeking an experienced Independent Contractor to drive sales in the hospitality sector. Candidates should have over 5 years of relevant sales experience, proficiency in CRM tools like Salesforce, and a proven track record in outbound prospecting. This role offers a base compensation of $2,500–$3,000 USD monthly along with a robust commission plan. Autonomy and flexibility are key aspects of this position, making it ideal for self-motivated professionals.

Benefits

Flexible work arrangement

Attractive commission structure

High autonomy and market ownership

Qualifications

• 5+ years of sales experience within the hospitality industry.
• Demonstrated success in SDR roles, with high-volume cold calling.
• Proficient in CRM systems, especially Salesforce.

Responsibilities

• Drive revenue growth through outbound prospecting.
• Manage the sales cycle from prospecting to closure.
• Build and maintain client relationships with decision-makers.

Skills

Sales expertise

Relationship building

Outbound prospecting

CRM tools proficiency

Communication skills

Education

Degree in sales, marketing, or related field

Tools

Salesforce

SalesLoft

LinkedIn

Sales Navigator

Job description

WHO WE ARE

Join FPG as an Independent contractor and become part of a dynamic team dedicated to elevating service and revenue excellence. With over 30 years of expertise, we’ve perfected the art and science of optimizing frontline performance. The unique artistry of our inspiring FPG team with the cutting‑edge science of our proprietary technology, IN‑Gauge – we have set the benchmark in technology and training. Our global footprint extends across world‑renowned brands in the hospitality and automotive industries, spanning more than 100 countries and boasting over 60,000 app users.

At FPG, we’re committed to unlocking the full potential of individuals and transforming the frontline role. Our culture is built on empowerment, passion, and continuous growth. Join us not just as a contractor but as part of a movement that believes in the potential of people and their ability to make a difference. Experience a fulfilling career as an Independent Contractor with us, where your aspirations meet opportunities.

WHO YOU ARE

We are seeking a senior hospitality professional who is currently in a sales role — either:

• Working in hotel sales (commercial, revenue, business development), or
• Selling products, services, or solutions into hotels (any hospitality supplier, vendor, or partner)

Someone who also brings prior hands‑on hotel operations experience (Rooms, F&B, Front Office, or leadership roles such as Manager, Director, or GM) would be a plus.

You excel in high‑volume outbound prospecting and have experience using tools like SalesLoft. You are comfortable managing the entire sales process, from initial contact to deal closure, and are skilled at building relationships with key decision‑makers.

WHAT YOU WILL DO

You will drive revenue growth by engaging in high‑volume outbound prospecting, managing the sales cycle, and nurturing client relationships. You will develop a deep understanding of the company's platform and tailor your approach to meet each client’s needs. Additionally, you will strategically manage your territory, leverage CRM tools, and collaborate with marketing to optimize lead generation and conversion strategies.

HOW YOU WILL DO IT

• Sales Prospecting: Conduct cold calls, emails, and social media outreach to identify and qualify potential hotel clients.
• Sales Cycle Management: Manage the sales process from prospecting to closure, aligning with the company's sales process.
• Client Engagement: Build and maintain relationships with decision‑makers in hotel groups and individual properties.
• Product Knowledge: Master the company’s platform and articulate its value to clients.
• Territory Management: Use CRM tools like Salesforce and SalesLoft to manage pipeline and sales activities.
• Lead Generation: Utilize LinkedIn and Sales Navigator to network, build connections, and source leads.
• Collaboration: Work with marketing to align on lead quality and customer engagement tactics.
• Sales Presentations: Prepare and deliver presentations that highlight the company’s value proposition and ROI.
• Reporting and Documentation: Maintain accurate sales activity records in CRM systems.
• Training and Development: Participate in ongoing sales and product training.
• GM Best Practice Workshops: Lead or coordinate workshops to drive client engagement and sign‑ups, collaborating with operations for seamless delivery.

JOB REQUIREMENTS

• Experience: 5+ years in sales within the hospitality industry (either working in hotel sales or selling into hotels/restaurants)
• Outbound Sales: Demonstrated success in SDR roles, including high‑volume cold calling and lead generation
• Technical Proficiency: Familiar with CRM systems, particularly Salesforce, and sales engagement tools like SalesLoft
• Communication Skills: Excellent verbal and written communication skills, with the ability to engage and persuade senior executives.
• Languages: Proficiency in English
• Self-Motivation: A strong self-starter with a "can-do" attitude, capable of working independently in a fast‑paced environment
• Travel: Willingness to travel up to 10% for client meetings and industry events
• Education: Degree or equivalent experience in sales, marketing, or a related field.

Preferred Qualifications

• SaaS Sales: Experience selling technology products or SaaS solutions into the hospitality sector
• Social Selling: Strong LinkedIn presence and experience using Sales Navigator for lead generation and relationship building

INDEPENDENT CONTRACTOR BENEFITS

• Compensation:2,500–$3,000USD monthly base plus a strong commission plan
• Flexible work arrangement
• Attractive commission and incentive structure
• Opportunity to represent a global hospitality performance leader
• High personal autonomy and market ownership