Client Project Manager

JobGo; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading project management firm in Jakarta is looking for a Client Project Manager to lead and manage concurrent projects, ensuring complete client satisfaction from initial engagement to final handover. The candidate should have strong expertise in database management, data architecture, and project management, along with an understanding of banking and insurance industry practices. This role offers the chance to coordinate various project teams and ensure that all deliverables meet quality and budgetary constraints.

Qualifications

• Good understanding of database management systems, data architecture, and data warehousing concepts.
• Familiar with SQL and programming languages.
• Experience in the banking and insurance industry is a plus.

Responsibilities

• Lead and direct concurrent client projects.
• Engage with stakeholders for project delivery from concept to implementation.
• Ensure client satisfaction and manage project escalations.

Skills

Database management systems

Data architecture

Data modeling

SQL

Programming languages

Client management

Project management

Job description

The Client Project Manager leads and directs concurrent client projects classified as standard or complex. The primary responsibility of Client Project Managers will be to interface with all project stakeholders to take projects from original concept through to final implementation, including handing over to Operations (whether internal to NTT or into the client’s support operations).

Key Roles and Responsibilities

Lead and direct concurrent standard or complex projects and in the case of programme management, ensure the management of multiple related projects directed towards a common objective. Engage with stakeholders to deliver projects from original concept through final implementation. Ensure client satisfaction and manage escalations, acting as a single point of contact to the client. Ensure that the project/programme delivers an as‑sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction. Manage the delivery of the project/programme, including rigorous scope control and change management. Documentation and management of risks and issues. Ensuring clear and concise communications to all stakeholders. Provide pre‑sales support by working with sales teams to scope and cost a project or programmed solution which includes the completion of a proposal. This may include client presentations of our delivery approach as part of a tender process. Identification of opportunities and influence the sale by conducting a business conversation with the client positioning NTT Ltd consulting and technical services offerings. Coordinate activities of the project teams through task delegation, resource assignment and programmed management.

Requirements

Have a good understanding of database management systems (DBMS), data architecture, data modeling, and data warehousing concepts. Be familiar with database languages such as SQL and programming languages. Experience working in the banking and insurance industry is an advantage. Experience working as a BA/ETL developer or data engineer is an advantage.