Client & Event Operations Coordinator

RJ EPISODES; Provinsi Bali; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A dynamic event and travel management company in Bali is in search of a junior operations coordinator to support various concierge, travel, and event projects. The role entails effective client communication, coordinating with vendors, and providing on-site operational support. Candidates should have 1–3 years of relevant experience, a strong command of English, and be organized and detail-oriented. This position offers an engaging work environment with competitive salary and growth opportunities.

Qualifications

• 1–3 years of experience in hospitality, travel, events, concierge, or customer-facing roles.
• Strong English is mandatory, including confident live communication with clients.
• Well-organized, responsible, and detail-oriented.

Responsibilities

• Communicate with international clients in strong spoken and written English.
• Coordinate vendors, partners, and internal team members.
• Support concierge, travel, and event-related operations.
• Conduct site visits to new venues for initial inspections.
• Prepare clear reports after site visits and operational activities.

Skills

Client communication

Coordination with vendors

Operational support

Strong spoken and written English

Education

Bachelor’s degree (Hospitality, Tourism, Business, Communication)

Job description

Client & Event Operations Coordinator (Junior)

We are looking for a junior operations coordinator to support concierge, travel, and event projects in Bali.
This role combines client communication, coordination with vendors and internal teams, and on-site operational support.

Responsibilities

Communicate with international clients in strong spoken and written English (WhatsApp, email, calls)

Coordinate vendors, partners, and internal team members

Support concierge, travel, and event-related operations

Conduct site visits to new venues and locations for initial inspections and assessments

Prepare clear reports after site visits and on-site activities

Track tasks, requests, and timelines using spreadsheets and a simple CRM system

Prepare emails, confirmations, basic reports, and operational documents

Ensure accurate follow-ups and attention to details throughout each project

Requirements

1–3 years of experience in hospitality, travel, events, concierge, or customer-facing roles

Bachelor’s degree preferred (Hospitality, Tourism, Business, Communication, or related fields)

Strong English is mandatory, including confident live communication with clients

Well-organized, responsible, and detail-oriented

Comfortable working both online and on-site

Able to stay calm and professional when handling demanding clients and changing situations

What we offer

Salary: IDR 5,000,000 – 6,000,000 per month

Hands-on work with international clients and diverse projects

A role with room to grow as the company develops

Individual conditions and increased responsibility for strong performers

Opportunity to progress into a senior coordinator or operations role over time

Professional and focused working environment

Note

This role is operations- and execution-focused.
Creative concepts and strategic direction are handled by the core team.

Which of the following types of qualifications do you have?

How many years' experience do you have as an Events Operations Coordinator?

How would you rate your English language skills?

Are you available to work on weekends or public holidays?