Building Manager - Building Management (Luxury Residence) (C-125406)

RGF HR Agent Indonesia; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A prominent building management company is seeking a Building Manager to oversee daily operations at a luxury residence in Central Jakarta. The ideal candidate will have at least 3 years of experience in building management or luxury service roles, alongside strong complaint handling and vendor management skills. Proficiency in business English is required. This position promises a dynamic work environment focusing on service excellence and tenant satisfaction.

Qualifications

• Minimum 3 years of experience in Building Management or luxury service industries.
• Strong knowledge of building systems (MEP, HVAC, fire safety).

Responsibilities

• Oversee daily building operations at the client’s luxury residence.
• Lead and coordinate cross-functional teams.
• Serve as the primary contact for tenants.

Skills

Business level English

Complaint handling

Vendor management

Microsoft Office

Familiar with Building Management Systems (BMS)

Education

Bachelor’s degree in any major

Job description

Building Manager - Building Management (Luxury Residence) (C-125406)

The working venue is in Central Jakarta.

Our client is a Japanese Building Management (Luxury Residence) company. Currently, they are looking for Building Manager.

Job Responsibilities

• Oversee daily building operations at the client’s luxury residence.
• Lead and coordinate cross‑functional teams, including in‑house staff and outsourced vendors.
• Serve as the primary contact for tenants, delivering professional tenant relations and concierge services.
• Build and maintain strong relationships with tenants while ensuring confidentiality and service excellence.
• Handle VIP‑level tenants with discretion and professionalism, including managing complaints with clear explanations and fast, effective resolutions.
• Respond promptly to urgent matters and crisis situations.
• Monitor and coordinate maintenance of building systems (MEP, HVAC, fire safety) and manage vendors, service contracts, and budgeting.
• Prepare operational reports and administrative documentation.
• Perform other related tasks as assigned.

Job Requirements

• Bachelor’s degree in any major.
• Business level English.
• Min. 3 years of experience as Chief/Head of Tenant Relations, Guest Relations, Deputy Manager, Building Manager, or in Concierge Services within Luxury Apartments, Residences, or 5‑star Hotels.
• Strong experience in complaint handling, with knowledge of building systems (MEP, HVAC, fire safety), vendor management, and budgeting.
• Proficient in Microsoft Office and familiar with Building Management Systems (BMS).

Only CV in English will be processed