Branch Operations Manager – Compliance & Growth (Jakarta)

PT Bank JTrust Indonesia, Tbk; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading bank in Indonesia is seeking a Branch Service Operation Manager in Jakarta to ensure operational readiness and compliance with regulatory standards. The successful candidate will have at least 5 years of experience in the banking industry and a Bachelor’s degree in a related field. Responsibilities include supervising staff, reviewing financial statements, and supporting branch growth through effective transaction processes. This role requires strong management skills and a commitment to operational excellence.

Qualifications

• Minimum 5 years of experience as a Branch Service Operational Manager in the Banking industry.
• Strong understanding of internal policies, Bank Indonesia, and OJK regulations.
• Ability to manage branch staffing, discipline enforcement, and employee development.

Responsibilities

• Ensure branch operational readiness and compliance.
• Review and validate financial statements and transaction bookkeeping.
• Supervise operational staff to achieve accuracy and prevent fraud.
• Support branch growth with SOP-compliant transaction processes.
• Manage and safeguard daily operational reports and documentation.

Skills

Branch operational readiness

Coordination

Compliance with regulations

Staff supervision

Transaction processing

Education

Bachelor’s Degree in a related major

Job description

A leading bank in Indonesia is seeking a Branch Service Operation Manager in Jakarta to ensure operational readiness and compliance with regulatory standards. The successful candidate will have at least 5 years of experience in the banking industry and a Bachelor’s degree in a related field. Responsibilities include supervising staff, reviewing financial statements, and supporting branch growth through effective transaction processes. This role requires strong management skills and a commitment to operational excellence.