Branch Manager English Academy [Palembang - Kenten]

Ruangguru for Business; Palembang; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

An educational organization in Sumatera Selatan is seeking a candidate to coordinate and manage branches while ensuring smooth operations and overseeing academic processes. Key responsibilities include leading marketing initiatives to drive student engagement, understanding PnL management, and managing customer experiences. The ideal candidate will hold a Bachelor's Degree and have leadership experience in Sales or Business Operations, with excellent communication skills in Bahasa Indonesia and English.

Qualifications

• Leadership experience in Sales & Marketing/Business Development/Business Operations.
• Strong communication skills in Bahasa Indonesia and English.
• Good knowledge of people management.

Responsibilities

• Coordinate and manage branches to ensure smooth operations.
• Lead activity initiatives within branches to drive student engagement.
• Manage the entire customer experience and optimize revenue.

Skills

Leadership experience

Strong communication skills

People management

Education

Bachelor’s Degree

Job description

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Job Requirements

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable