Branch Manager English Academy - Kabupaten Sidoarjo

Ruangguru for Business; Sidoarjo; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

An educational services company in Sidoarjo, Indonesia is looking for a candidate to manage branches effectively. This role involves overseeing local operations, leading marketing initiatives to engage students, and ensuring satisfaction throughout the customer journey. Candidates should have a Bachelor’s Degree and leadership experience in Sales or Marketing. Strong communication skills in Bahasa Indonesia and English are also required. Previous teaching experience is desirable.

Qualifications

• Bachelor’s Degree in any major.
• Proven leadership experience in Sales & Marketing or Business Operations.
• Strong communication skills in both Bahasa Indonesia and English.
• Experience in managing a team effectively.

Responsibilities

• Coordinate and manage branches to ensure smooth operations.
• Lead marketing initiatives to engage students and boost enrollment.
• Manage the customer experience throughout the customer's journey.

Skills

Leadership in Sales & Marketing

People management

Strong communication skills

Sales opportunity evaluation

Education

Bachelor’s Degree in any major

Job description

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Job Requirements

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable